到达酒店时，dollman帮我们打门酒店大门，而在4楼的前台Nicholas也作出欢迎及及非常迅速为我们办理入住，酒店因应生日特别在房间给了惊喜而非常感激。当问道当有有什么特别推介时，礼宾部的Feizd作出很好的提议给我们。
第一晚在游玩吉隆坡塔之后到Lounge进食晚餐，得到Sam的推荐可以品尝到当地的美食；而第二晚在中餐厅Yun享用晚餐时JiaYing及及她的团队都是对人人非常有礼对待。第三日在SPA享受按摩前，接我我们的Rosa令我们感到舒服，第四日在POOL的Saif也我我们提出不错的选择给我们
这一切都是让我们享受美好的KL
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服务和硬件也是超级好的。健身室很大，设备齐全。中菜也很美味。服务员知道我生日后，还在我回房间前送上蛋糕，给我惊喜。非常多谢。
Dear c1083,
Thank you very much for taking the time to share with us your positive review about your recent stay with us. We're glad that you enjoyed the property's facilities, location and service entirely and it would be our pleasure to have you return soon.
Warm regards,
Vinod Narayan
Hotel Manager
因为弄错飞机时间导致要在吉隆坡待一个晚上，一个前同事刚好被派来吉隆坡出差，这样他就打救了我！我和他一起从机场来到klcc隔壁的酒店，距离还好！发现他的公司帮他订了四季，我真的羡慕留下眼泪！他和柜台换了双床房！从抵达酒店开始感觉自己好像是小孩，每个服务员都不停询问我有什么问题需要帮助，不论是中文还是英语都不停询问！房间无话可说，发图了解一下！朋友邀请我一起到酒店餐厅吃自助午餐!真的还是无法形容发图！餐后我就自己到阳光广场买一些吃的！因为我是凌晨五点飞机！我半夜就离开酒店！这里的夜生活应该很棒！我的朋友半夜都还没有回来！
Dear xuxuzheng,
Thank you for taking the time to write such a positive review about your recent stay with us, we are thrilled to read that you've not only had such an amazing time enjoying our splendid location but also the warm hospitality of the Four Seasons team.
We look forward to the pleasure of your return soon.
Warm regards,
Vinod Narayan
Hotel Manager
住了三个晚上，职员非常之有礼貌，房间舒适，以及非常之现代化，在床头有一ipad给你看到酒店的资讯，餐厅，以及你可以在ipad order room servies 以及Housekeeping，预设时间收拾房间等。酒店对面是KLCC，而且与Robinson 相连。
只可惜游泳池较细，这是唯一的缺点。
Dear Cyncynkit2,
Thank you so much for taking time to share your review. We are glad you had a lovely experience with us. We are thrilled you appreciated not only our room and restaurant, but also our service.
We do look forward to welcoming you back again in the near future.
Yours Sincerely,
Vinod Narayan
Hotel Manager
