两口子吉隆坡快闪游，几日前才订酒店，网上找到这间酒店。夜机到达酒店巳是过了12时，酒店房间宽敞，但灯光较暗。
另一天早餐亦算丰富，价钱包早餐，是不俗了！
酒店大门旁有铁路可到市中心，方便。也有的士taxi在等候客人，想乘的士也很方便。
对面有一个Time Square shopping mall, 平民形式，价格相宜，可买各式用具。在大门入口，有几间白牌的士，遇上了一个年轻的司机，是华人，能说流利广东话，有亲切感！
这个价钱包早餐，近铁路，有便利店，对面有一个中价商场，所以这是个不错的选择！
Dear Tracy88888888,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards,
Azlina Kassim
Guest Experience Manager
我第一次住在这家四星级酒店。此外，我下午晚些时候入住时，房间里根本没有毛巾。淋浴间的地板脏得可怕。上面有一层黄色的油渍。我想应该不是一两天累积起来的，是很长时间了。
Dear SzeYeeThong,
Thank you for choosing Meliá Kuala Lumpur during your recent stay in Kuala Lumpur and also for taking your valuable time to share your feedback which is very much appreciated.
We had carefully investigated on the areas as highlighted by your good self. With much regret, that we could not meet your expectations with the room. We do provide all towel in the room and our team works very hard every day in order to provide our guest with the best service and experience as we consider this variance that you encountered an unusual exception.
We are grateful in having completed the refurbishment and we stay positive with our objective where, the guest is our reason for being, moreover we take greater steps in improving our service level for our entire guest.
We look forward to welcome you back soon to the Meliá Experience in the near future and wish you the best in your personal endeavours.
Best Regards,
Azlina Kassim
Guest Experience Manager
住在这里很好，大堂的工作人员水平很高，而且非常友好和乐于助人，但fo的工作人员和其他工作人员应该提高!!我可以进入行政酒廊，但我确实在楼下办理了入住手续，因为我是中午12点半到的，而且他们都很严肃!!但是豪华的酒店和行政酒廊员工的友好态度取代了我对它的反感。再次感谢Leni, Dita, Ka Ros steward，和Fazlina(行政酒廊工作人员)，等不及在KL见到你们。
Dear royw499,
We are delighted that you have had wonderful stay with us and we appreciate that special mention of our associates in the Melia KL. Rest assured, due recognition will be extended for their exemplary service by your favorable comments and waits in welcoming your return very soon.
With regards of your arrival experience, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality.
Hence please visit our website and book directly for great promotional offers and we thank for the support and in choosing Melia KL for your stay.
Best Regards,
Azlina Kassim
Guest Experience Manager
选择住在美利亚酒店
房间跟照片看到的一模一样
房间不会太小
位置刚好在地铁站出口
后面就是阿罗亚夜市
非常方便
Dear berylfang,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards,
Azlina Kassim
Guest Experience Manager
我到吉隆坡开会可以自己选择入住的酒店，美丽雅酒店位置很好，价格实惠。入住登记时虽然人很多但是速度很快，房间很宽敞，带休息区，景观也很漂亮。总的来说一切完美！非常感谢！
Dear affanpauzi,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards,
Azlina Kassim
Guest Experience Manager
这是一家美丽的酒店，有很棒的游泳池和水疗中心!我们真的很喜欢住在这里，因为这里离购物中心、市场和街边小吃都很近!酒店里也提供了精美的食物，一定要在这里吃自助早餐。
Dear BossGirl123,
Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services.
It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.
Best Regards,
Azlina Kassim
Guest Experience Manager
