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1 - 6 条点评,共 3,033 条
2020年1月29日的点评 通过移动设备发表

这次带三小孩入住家庭房42楼(最高43楼)房间大且干净。
优点是电梯速度快、前台服务佳亲切、夜景可以看到双峰塔大厦、一楼大厅旁就是商场和24小时的7-11便利商店;兑换马币有三间(二楼的汇率比较好,可以多比较一下)、计程车也是在旁边非常方便。

游泳池开放至晚间十点,也可以享受吉隆坡美景。这次没有使用早餐,无法评论。

缺点就是灯光效果有点暗一点、电视节目不多。

感谢 titonywong
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Hugo_Gerritsen_BTHKL,成功时代广场酒店 的 General Manager,回复了这篇点评2020年2月3日已回复
Google 翻译

Dear Wong,

Thank you for taking time out of your busy schedule to write a review on us.

We welcome all your feedback and comments.

We hope that you will find time to visit Kuala Lumpur and evaluate us again as we constantly try to further improve our service and facilities.

Yours Faithfully,

Hugo Gerritsen | General Manager
Berjaya Times Square Hotel, Kuala Lumpur.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月24日的点评 通过移动设备发表

成功时代广场酒店的位置非常好,离一切都很近。交通系统(火车和单轨电车)很好。这家酒店最大的问题是清洁,那里几乎没有清洁设施或者只是非常基本的清洁设施。这是如此的遗憾,因为不需要太多就能让这个地方再次焕发光彩。房间里有很大的空间,空调可以设定你想要的温度。楼下的商店不错。

感谢 ebowen2003
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlanMak_BTH,成功时代广场酒店 的 General Manager,回复了这篇点评2019年8月25日已回复
Google 翻译

Dear Guest,

Thank you for your review and for sharing your stay experience with us. We very much appreciate your comments and I was quite disappointed to hear about the problems associated with your recent stay with us.

Rest assured that I have shared your comments with our team for further investigation and follow up. These will certainly enable us to improve the quality of our services to better meet the needs of our guests.

We look forward to welcoming you soon to our hotel.

Thank you.
Sincerely, The Management
Berjaya Times Square Hotel Kuala Lumpur

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月29日的点评

当你被繁忙的工作压到喘不过气,甚至都没有时间去计划休假时,你需要找个地方好好的让自己放松一下,得到应有的休息时间。我建议你来成功时代广场酒店住几天,这家酒店位于市中心,酒店附近有一切你需要的东西,而且在这里不会太多的游客让你感到环境嘈杂,入住也不会遇到任何麻烦。你可以在他们的官网上查询酒店内的设施,地理位置以及联系方式。

感谢 aNNaSKL
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
AlanMak_BTH,成功时代广场酒店 的 General Manager,回复了这篇点评2019年7月1日已回复
Google 翻译

Dear Annaskl

Thank you for your kind words and vote of confidence in our service.

Glad to know that you enjoyed your stay with us.

We are constantly improving our services, all honest feedback are taken seriously.

We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us so that we can serve you again.

Thank you.

Sincerely, The Management
Berjaya Times Square Hotel Kuala Lumpur

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2019年5月31日的点评

根本不是五星级酒店……现在还不到三星级…地毯臭气熏天,椅子坏了,浴室设施很差……淋浴不工作……有很多问题…非常失望

感谢 Sanjeev S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
AlanMak_BTH,成功时代广场酒店 的 General Manager,回复了这篇点评2019年6月4日已回复
Google 翻译

Dear Guest,

We are deeply disturbed by your experiences and thank you sincerely for taking the time to revert re what are obviously failings on our part. Most certainly we will endeavour to correct all the issues noted and have addressed them with my operations team for further training and corrective actions. I do hope that you will be able to put this one-off experience deviation behind you and give us another opportunity to serve you. My team and I look forward to welcoming you back on your next visit to the hotel. Please do give us a call, and we would be delighted to have you again with us.

Alan Mak
General Manager

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2019年5月2日的点评 通过移动设备发表

这是最糟糕的经历。接待员Leela和导游有过一些交易。所以我们的付款付了两次。那里的每个人都有欺诈的行为,游泳池是挤得满满的。我们洗澡后还会闻到海滩上的粉末味……因此我们眼睛变红了。

感谢 Gauthamanbazhagan
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
AlanMak_BTH,成功时代广场酒店 的 General Manager,回复了这篇点评2019年5月5日已回复
Google 翻译

Dear Guest,

Thank you for your review and for sharing your stay experience with us. We very much appreciate your comments and I was quite disappointed to hear about the problems associated with your recent stay with us. Rest assured that I have shared your comments with our team for further investigation and follow up. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We do hope to have an opportunity to welcome you back under better circumstances in the near future.

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2019年4月13日的点评

在这里入住了三晚,工作人员非常优秀,帮我们安排了交通了生日聚会(事宜),迫不及待地想要再次入住。酒店位于于Berjaya时代广场综合体内,有百家商店以及室内游乐园,亚洲美食柜台位于综合体(商圈)的底层,美味的一餐仅售4澳元。

感谢 Jeff C
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlanMak_BTH,成功时代广场酒店 的 General Manager,回复了这篇点评2019年4月15日已回复
Google 翻译

Dear Guest,

Thank you for the wonderful review! It makes us all very proud of what we do and it gives us a boost of energy and drives us on.

We are thrilled you have enjoyed your stay with us.

Thank you for choosing Berjaya Times Square Hotel Kuala Lumpur and thank you for sharing your experience.

We would be delighted to be able to greet you again. Please do let us know if we can be of any help if you decide to come again.

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