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附近酒店
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1 - 6 条点评,共 4,179 条
2019年7月6日的点评

不像五星级的,比较像四星级的,部分饭店设施偏旧,浴巾毛巾跟卫浴用品供应完全不足,要有心里准备,但服务ok,所以还是可以考虑。

感谢 Mobile42773380065
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
MrGuyOwen,吉隆坡宾乐雅酒店 的 General Manager,回复了这篇点评2019年7月8日已回复
Google 翻译

Dear Mobile42773380065,

Greetings from PARKROYAL Kuala Lumpur,

Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations.

We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future.


Guy Charles Owen | General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月30日的点评

在办理入住期间,酒店工作人员很棒很友好,他们大多数都面带微笑来接待所有顾客的。礼宾员非常有组织,他们很有效率地帮助了我们,确保我们的行李安全,他们也是很友善地进入我们的车。

与 Pan Pacific Hotels Group 合作收集的点评
1  感谢 AgusTraveler2013
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MrGuyOwen,吉隆坡宾乐雅酒店 的 General Manager,回复了这篇点评2019年6月1日已回复
Google 翻译

Dear AgusTraveler2013,

Greetings from PARKROYAL Kuala Lumpur,

Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations.

I am happy to hear that our team exceeded your expectations and indeed I will share your compliments with them. It will be our pleasure to welcome you back soon for another memorable PARKROYAL experience!


Guy Charles Owen | General Manager

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2019年4月13日的点评

房间清洁度待提升,第一天入住时,地毯上有上个房客干掉的泡面屑屑,床单上有长发丝,浴缸水孔塞故障导致水排不掉,实在不是很舒服。第二天早上明明有人来例行清洁过了,晚上我回到房间,看到泡面屑屑仍然在地毯上,真的是快晕倒了... 到底是在清洁打扫什么啊?

与 Pan Pacific Hotels Group 合作收集的点评
感谢 Camper31066293584
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.cn.tripadvisor.com 查看原文
MrGuyOwen,吉隆坡宾乐雅酒店 的 General Manager,回复了这篇点评2019年4月15日已回复
Google 翻译

Dear Camper31066293584,

Thank you for sharing your comments with us regarding your recent stay at PARKROYAL Kuala Lumpur. Please accept my personal apologies that several areas of your stay fell below your expectations. It is our aim to deliver an outstanding experience to all of our guests, and it is obvious we did not achieve this during your time with us.

We do value feedback from our guests as it is the only way we can truly improve our offering. We do hope you will return to PARKROYAL Kuala Lumpur in the future, in order that we can deliver to you a truly memorable PARKROYAL experience.


Guy Charles Owen | General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月26日的点评

工作人员都很乐于助人,热情友善。我真的很喜欢泳池和健身中心,塑形的同时还能体验吉隆坡的所有美味食物。门童Sree和Ning非常友善,提供了非常优质的客户服务。

与 Pan Pacific Hotels Group 合作收集的点评
感谢 Road62001390012
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MrGuyOwen,吉隆坡宾乐雅酒店 的 General Manager,回复了这篇点评2019年3月29日已回复
Google 翻译

Dear Road62001390012,

Greetings from PARKROYAL Kuala Lumpur,

Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations.

I am happy to hear that our team exceeded your expectations and indeed I will share your compliments with them. It will be our pleasure to welcome you back soon for another memorable PARKROYAL experience!


Guy Charles Owen | General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月9日的点评

我不知道接下来会发生什么,但我们第一次来吉隆坡玩的非常开心。这家旅馆需要翻新一下,但很干净也很漂亮。早餐有很多适合客人的选择,早餐每天都是新鲜和热腾腾的。游泳池很大,有很多干净的床。我们的房间很舒适,每天都有打扫。将来肯定还会再来。酒店靠近商铺和单轨铁路。

与 Pan Pacific Hotels Group 合作收集的点评
感谢 Relax50097534801
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MrGuyOwen,吉隆坡宾乐雅酒店 的 General Manager,回复了这篇点评2019年3月12日已回复
Google 翻译

Dear Relax50097534801,

Greetings from PARKROYAL Kuala Lumpur,

Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations.

It is our pleasure to hear that you had a wonderful stay with us and thank you for choosing us as your preferred hotel for your visit in Kuala Lumpur. We very much look forward to seeing you soon for another fantastic PARKROYAL experience with us.


Guys Charles Owen | General Manager

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