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1 - 6 条点评,共 1,161 条
Tripadvisor 中国会员
2020年1月1日的点评 通过移动设备发表

入住日期:2020年1月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2020年1月12日已回复
Google 翻译

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2019年12月7日的点评 通过移动设备发表

超级棒的51楼天台无边界泳池,同时可以观赏到双峰塔和电讯塔。每间客房里有两间房间,开放式厨房,非常适合一家大小入住。

感谢 WLL83
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2019年12月12日已回复
Google 翻译

Dear WLL83,

Thank you for trying us out and taking your time to write us a review.

We are happy to hear that you liked features in our room and our infinity pool.

We look forward to welcoming you back to our hotel, whenever travel plan brings you back to Kuala Lumpur.

Best wishes,
Alex Tan
Owner

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2019年11月4日的点评

入住当天升降机十二台坏了十台,排队上酒店房大概一小时,房间很好,另外在酒店顶层的泳池和酒吧很舒服很靓

感谢 Bobobo999
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2019年11月7日已回复
Google 翻译

Dear Bobobo999,

Thank you for choosing THE FACE Suites and taking your time in writing us a feedback.

We are glad to hear that you are satisfied with the quality of our hotel room you have stayed and the view of the infinity pool.

We noted your comment on the lift and we are currently taking steps to upgrade our lifts as it has been out of services due to a sudden pipe burst at one of the floors and the water has leaked into the elevators which caused sudden lift breakdown. As a result of this issue, a new procedure is currently being put in place in order to prevent this from happening again and also to manage such situation better if it reoccurs in the future. We would like to apologise on the inconveniences that has brought to you during your stay.

We appreciate your feedback and we hope to see you at the hotel again.

Best wishes,
Alex Tan
Owner

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月4日的点评

和朋友们在这呆了非常棒的四天。入住过程很有趣。我们必须从楼下的储物柜里取钥匙。房间清洁和使用新的毛巾需要另外付费。酒店里最棒的地方是无边际泳池,这里的景色美极了!即使你不会游泳,也可以望着天空,看书,或者只是在长凳上放松一下。楼下的咖啡馆也不错。大厅装饰得很好,非常适合拍照!

感谢 zainah a
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2019年8月18日已回复
Google 翻译

Dear zainah a,

Thank you for taking your time in writing us a review.

We are happy to know that you are satisfied with the view from our infinity pool, our café iL Viso as well as the well-decorated lobby area.

Just to share with you that the hotel has its own reception counter and receptionist to assist guests in checking in and checking out. As such, you may have posted your review on the wrong location.

We appreciate your feedback on the facilities and hope you could consider staying with THE FACE Suites in the future.

Best wishes,
Alex Tan
Owner

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2019年8月2日的点评

这座酒店在CBD地带, 离铁路只需要5分钟路程。
入住时酒店泳池进行装修, 酒店因此送了每天早餐。
房间非常宽敞和清洁, 有厨所, 两房, 两厅。
唯一不好的地方是因为酒店太高, 人太多, 每次等升降机都要等一段时间。

感谢 qoosielo
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2019年8月18日已回复
Google 翻译

Dear qoosielo,

Thank you for staying with THE FACE Suites and taking your time in writing us a feedback.

We are excited to learn that you are happy with the location of the hotel and the services provided as well as the specious and well-equipped room.

We noted your comment on the slow lifts due to the hotel is experiencing peak period and we seek your understanding in this matter.

We appreciate your feedback and look forward to seeing you again at the hotel in the future.

Best wishes,
Alex Tan
Owner

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月18日的点评

在我住这里的时候,我认识到他们的食物、饮料和家具的质量都很好。这座建筑很高,而且令人惊叹。唯一的问题是他们需要让住宿更有价值。他们有一个屋顶游泳池,可以看到双子塔。

感谢 Adham_2007
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
THE_FACE_Suites,菲斯酒店 的 Owner,回复了这篇点评2019年7月25日已回复
Google 翻译

Dear Adham_2007,

Thank you for your time in writing us a review.

We are thrilled to hear that you are happy with the infinity pool and its view as well as the food served to you during your stay with us.

We hope to see you at the hotel again.

Best wishes,
Alex Tan
Owner

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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