Hi Mr. Emmanuel,
Warm greetings from The Oasis Paco Park Hotel!
First, we would like to thank you for staying with us. Our apologies if you were not assisted very well when you stayed with us. We'll definitely look into this for us to improve our services even more because here in Oasis we pledge to serve better. We hope you can give us another chance to show our quality service to all of our guests on your next stay.
Thank you.
Regards,
Cheska