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这是一次我们的航班推迟14个小时的行程，航空公司带我们到酒店住宿，等待我们的飞行时间。酒店很忙，但工作人员很乐意招待我们，为我们尽可能快的提供午饭，尽管已经是下午2点钟。房间很小，共享占用，但对短暂停留来说是很好的。酒店看起来很老，我建议需要重新粉刷或装修。酒店在购物中心和其他场所附近，如果你出差的话，它是很好的。
Greetings Miss Tzai,
Thank you for taking time to share your experience with us and your positive appreciation of the service that our team gave you.We are very happy to hear that our staff and service met your needs and expectations. We continuously strive to make our guest feel safe and at home. Currently, we are improving the rooms and i hope next time you would be our guest please feel free to request to stay in one of our improved rooms.
We will continually strive to provide finest service to ensure that our guests will always have a memorable stay in the Philippines.
We look forward to welcoming you again at Palm Plaza hotel.
Yours sincerely,
The Palm Plaza Hotel Family
我们在那里呆了一个晚上，作为去达沃的一个停靠站，它的位置很好，早餐对于一个西方人有点不好，只有3种，所有都是小部分食物，大部分米饭。大堂的WiFi信号好， 但房间wifi是真的很慢，我们并没有住在走廊的尽头。
GREETINGS,
It is my utmost heartfelt gratitude that you took time to review us, your review would greatly help us improve our services in order to exceed guest expectations.
I would like to inform you that we have improved the breakfast buffet and turned it to a continental buffet with choices of meat (bacon etc.), 3 kinds of bread are available with fresh cut fruits. Juice and coffee is also included. We even moved the breakfast area to a more comfortable area of the hotel.
In connection with the WIFI, our maintenance and engineering team had been tasked to work together with our local internet provider for a more a better signal.
We look forward to serving you once again.
Truly yours,
Palm Plaza Hotel Family
简约的酒店，地理位置优越，员工很棒！ 步行三分钟即可到达Robinson购物中心，街对面即是24小时营业的麦当劳。是个很容易就能叫到出租车的地方！空调不错，网络很棒！床也很舒服。
GREETINGS MR. PETER,
We would like to send you our gratitude for taking the time and effort to share your comment about our hotel. We truly appreciate what you did and we look forward to having you as our guest, i look forward to meeting you and personally thank you. Our hotel is your second home in Manila, Philippines. Here in Palm Plaza Hotel, HOSPITALITY IS AN ART CALLED FRIENDSHIP. And to us you are one of our new friends, blessings be with you for the whole year.
Sincere gratitude,
Your Palm Plaza Hotel Family
