Dear JamesPurple,
Thank you for reviewing our hotel.
Glad that you find our bed comfortable and room spacious. We will look into your other comments and see how we can improve the room ambiance. As to the noise, I guess it was coming from outside the hotel which we hope to address with the local officials.
We look forward to making your next visit a pleasant one.
Sincerely,
Melanie Pagkalinawan
General Manager