I am so terribly sorry about your overall impression of your stay at our hotel. We certainly hope to exceed all guests expectations, so if there is anything further that you would like to discuss, please don't hesitate to reach out. I apologize about the frustrations experienced with our non continental breakfast and certainly appreciate your feedback and definitely take all suggestions into consideration and will share this with the appropriate team. Again, thank you for staying with us and I'm sorry about your overall experience.
Front Desk Manager
Courtyard by Marriott Austin Northwest/ Arboretum
T: 512.502.8100 ext. 604 F:512.502.8174
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.
We are delighted to hear your wonderful comments with regards to our staff! We will continue to work every day to ensure next time you stay with us you'll have a 5 star experience! We look forward to seeing you again soon!
Thank you for the review of our hotel. We look forward to welcoming you back again on your next trip.
Margaret, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!
Thank you for sharing your experience at the Courtyard Austin Northwest/Arboretum!
As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Front Desk Manager
Courtyard Austin Northwest/Arboretum
Thank you for taking the time to review your stay with us. I am glad to hear that you enjoyed yourself outside of construction noise. We have wrapped up all construction at the hotel and welcome you back any time your travels bring you back to Austin!