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附近酒店
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1 - 6 条点评,共 3,857 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
5周前点评

我们在城里帮助儿子搬家,要从这里搬到另一个城市去。这家酒店从不让人失望。从泊车服务到退房都很完美。这家酒店晚上很安静,很舒服。客房服务很好,满足了我们所有的需求。我们到达时就受到了迎宾服务,(服务人员)一直带我们走到电梯前。这家酒店一尘不染,是在奥斯汀住宿的不二选择。

与这家酒店合作收集的点评
感谢 740suzannea
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JWAustin-1,JW Marriott Austin 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

We are happy to hear your stay exceeded your expectations. It was certainly a pleasure having you as our guests. It is our hope you will come back and stay at the JW Marriott when your travels bring you back to the downtown Austin area. Sincerely, Scott Blalock, GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评

我们喜欢在JW的生活。房间很干净,服务也很好。步行到许多不错的餐馆和购物区都很近。我唯一的不满是房间里没有冰箱。喜欢从我们的窗口看到的风景,就像一幅画。

与这家酒店合作收集的点评
感谢 Cdrees6
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JWAustin-1,JW Marriott Austin 的 General Manager,回复了这篇点评2019年6月25日已回复
Google 翻译

Thank you for choosing the JW Marriott Austin for your hotel needs. We are happy to hear that you had a wonderful stay and that you found the hotel to be clean and the service to be excellent. I am sorry you were disappointed about not having a refrigerator in your room. As surprising as it may seem, it is not a JW Brand Standard to have one located in each room. We understand that our guests enjoy the convenience and for that reason we have purchased several that our "At Your Service" team would be happy to deliver upon request. Again, thank you for staying at the JW Marriott. It was our pleasure being your host and we look forward to being of service in the future. Sincerely, Scott Blalock, GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

不错的服务;微笑的员工,好吃的食物。我们的厕所坏了,5分钟内就有人来修了。此外,我们还收到了一笔20美元的折扣为了弥补给我们带来的不便。将来我们还会选择万豪酒店。

与这家酒店合作收集的点评
感谢 Navigator746383
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JWAustin-1,JW Marriott Austin 的 General Manager,回复了这篇点评2019年6月3日已回复
Google 翻译

Thank you for the 5-Star review. I’m delighted we were able to exceed your expectations and that you found the service and food to be great. It was a pleasure being your host, and we hope you will continue to choose the JW Marriott as your hotel of choice for downtown Austin. Sincerely, Scott Blalock, GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月17日的点评

这里以顾客为中心,门口有人接我,帮我办理入住手续,亲自把我带到电梯那里,甚至在我等候的时候给我提供水。从代客服务员到餐厅服务生都彬彬有礼,真是太棒了。

与这家酒店合作收集的点评
感谢 Roving215298
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JWAustin-1,JW Marriott Austin 的 General Manager,回复了这篇点评2019年5月20日已回复
Google 翻译

JW Marriott believes the arrival process is very important for making the first impression and I’m happy to hear your check-in experience exceeded your expectations. Our team takes great pride in serving our guests and be assured your kind feedback will be passed on. We enjoyed having you as our guest and look forward to welcoming you back on your next trip to Austin. Sincerely, Scott Blalock, GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

今年我去奥斯汀参加2019年美国耳鼻喉科春季联合会议的时候住在这家酒店,Sue Lee很乐于助人,也很友好。她确保了我们所需要的一切东西。我要了一杯通常酒店没有的酒,但是她为我去找到了一杯。房间整洁干净。厨房工作人员热情友好,晚餐过程中,我们从不需要让他们端更多的食物出来,因为他们能确保提供每个人想要的食物。

与这家酒店合作收集的点评
感谢 Mobile17856038660
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
JWAustin-1,JW Marriott Austin 的 General Manager,回复了这篇点评2019年5月9日已回复
Google 翻译

Thank you for choosing the JW Marriott Austin for your event. We are happy your dinner was a success and appreciate you letting us know about the great customer care you received from our team. I look forward to sharing your feedback with the staff so that we can continue to inspire them to serve with excellence. It is our hope you will continue to select the JW Marriott as your hotel of choice for downtown Austin. Warmest regards, Scott Blalock, GM

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