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This message is not for this guest who wrote this review, but for all of you, future Concept guests who are evaluating our establishment to make their decision. Look that:
I really do not understand why people insist about some itens wich especificly are only finded in the conventional hotels. They say: "your hostel don't have TV in room" or "your hostel don't have amenities or hair dryer on the bathroom" or, "the breakfast can be have more itens". Of course we could offer all these items, first of all if we were not a hostel and secondly, if we significantly increase our rates.
So, please, let's stop complaining about those things...
Or you want a hostel or you want a 4 star hotel! Here we have excellent accommodations, wonderful sleeping mattresses, bathrooms in all rooms, even in shared ones. We have fun, relaxation, shared kitchen, bar service, swimming pool and gastronomic events, as well as movie and series marathons. Some of these things, conventional hotels do not have.
So, you, future host, make the right choice!!
How nice that you liked almost everything in our hostel. But about our staff not having all the important information, we really have to apologize, because we had at the same time two new receptionists, who had just entered the team of the house. And one of them did not even live in the city before coming to work with us. She was still in training. So really, forgive us for it and know that this is already being solved. When you return to our hostel at a next opportunity, everything you need will be informed to you. Be sure about it!!
Thank you for your review. Nice to read about us with so enthusiasm.
I hope to see your again.
Thank you for your review.
We do everything to please everyone and we are happy when we read reviews like yours.
A super thank you for the time you dedicated to the review and we hope you come back and speak well of the Concept to your friends and family.
See you soon.
Glad you liked it and, we really hope to return. Besides talking about our hostel with your friends. Thank you and we hope to see you here.