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附近酒店
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1 - 6 条点评,共 2,974 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

这家酒店有很多让我们惊喜的地方,这儿位置完美,服务到位,房间舒适、一尘不染。酒店位于科帕卡巴纳海滩的南端,但能轻松步行到科帕卡巴纳海滩、长滩、物中心和科帕卡巴纳堡(这里有一些非常好的餐厅能够俯瞰海滩)。虽然酒店门厅面积很小,但我们几乎每天晚上都呆在屋顶的酒吧里,那里有美味的食物和美味的鸡尾酒,可以360度俯瞰里约热内卢(这里非常适合拍摄日出和日落,还可以观看海滩从热闹到渐渐安静下来)。早餐也很好,有许多水果和当地美食,你一定得花时间来享受一下这个地方。

感谢 jai8_London
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评回复时间:2周前
Google 翻译

Dear Mrs. Jai8_London,
Thank You very much for your review at Trip Advisor! We are very happy to hear that we have met your expectations. Surely your tips will be of great help to other Trip members. We hope to see you again as soon as possible.
Sincerely Yours,
William F. Rodrigues
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月13日的点评 通过移动设备发表

从到达酒店到退房,工作人员尽全力为我们服务。我们经过12小时的飞行后来到这家酒店,得到酒店员工为我们准备的清凉的饮料、香槟,还有热情的里约欢迎会。酒店员工给我们提供电源适配器、雨衣、旅游建议,甚至帮助我们在网上预订景点。这家旅馆供应的早餐和食物新鲜可口。整个酒店总是一尘不染。酒店位于科帕卡巴纳海滩对面,有为客人提供日光浴躺椅、雨伞和沙滩巾。我们在狂欢节期间住宿,里约比平时更繁忙,但是这家酒店的员工提供的客户服务无可挑剔。如果我们再次回到里约,我们一定会住在这家酒店,我对这家完美酒店的员工和客户服务赞不绝口。

感谢 AMistryUK
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评2019年3月14日已回复
Google 翻译

Dear Mr. & Mrs. AMistryUK,
I don't have enough words to say Thank You for your wonderful review! Your comments made us proud of our work here! And also help us to promote Miramar Hotel to others. We will be waiting for your next visit!
Sincerely Yours,
William F. Rodrigues
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月9日的点评

我们在这个酒店住了4个晚上,在那里住得非常高兴。带有按摩浴缸的那个角落里的房间很宽敞,有你可能需要的一切东西,比如有很棒的床和淋浴设施。所有的工作人员都非常乐于助人,对每一个请求都报以微笑。早餐太棒了,选择多样而且一切都很新鲜。酒店地理位置也很好,就在海滩上,很快就能走到一个很值得一游的堡垒。这是一场美妙的住宿,我们极力推荐这个酒店。如果我们再次来里约热内卢的话,一定会马上回来这里的。

感谢 esl252
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评2019年3月11日已回复
Google 翻译

Dear Mr. esl252,
Thank You very much for your review and lovely words at Trip Advisor! Every day we try to do our best to make our guests have a very pleasant experience in our hotel. And while reading your review we are sure to be on the right path in pursuit of excellence. We hope to see you again!
Sincerely Yours,
William F. Rodrigues
General Manager

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2019年2月24日的点评 通过移动设备发表

酒店漂亮,现代化,非常干净,位置极佳,到海滩就几步路,但我们觉得前台员工一点帮助都没有:因我们是晚上的航班,当我们要求晚一点(1个小时)退房时,我们被告知这是不可能的,因为酒店已经满了。但是我们退房后,航班又通知取消了。当被问及他们是否有空房时,他们竟然告诉我们有好几间空房,甚至包括我们刚刚退掉的那间!第二天同样的事情又发生了...我们又被告知不能晚一小时退房...这不是一家五星极酒店应有的服务!而且还有泳池,景色超极漂亮,但只有几张沙滩椅,被一整天在游泳池喝酒的俄罗斯团队占用着。

感谢 propilot72
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.it 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评2019年2月25日已回复
Google 翻译

Dear Mr. Propilot72,
Thank You very much for your review at Trip Advisor! I do not know exactly how the hotel was on the day of their check out, however, we are in the high season, practically, we stayed close to 100% occupancy. Throughout the day we deal with various requests in the reservations that will arrive (communicating rooms, high or low floors, etc), as well as requests from guests staying at the hotel (late check out, room change, etc). Practically, we need all the check outs to get the check ins. And all this has to be guaranteed until noon. After that and in the continuity of the day other situations can occur as unexpected exits, any cancellations, new reservations, etc., which may or may not change the hotel's schedule. I think that may have been the reason for your comments. As you can read in several other reviews we try, whenever possible, grant early check ins or late check outs, however, in that period this condition is very difficult to be granted. Anyway, I apologize if, somehow, we did not meet your expectations and we Thank You for choosing our hotel for your stay in Rio de Janeiro. We hope to see you again!
Sincerely Yours,
William F. Rodrigues
General Manager

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2019年1月26日的点评

酒店位于沙滩前排的位置上,餐厅的食物都很棒,尤其是晚餐。记得要求住在前排的房间里,可以看到沙滩蔓延到远方的甜面包山(Sugar Loaf Mountain)的美景。屋顶的有一个很小的游泳池,而且一般都挤满了人,很难找得到阴凉的地方。除非你的遗愿清单里包含甜面包山、里约热内卢的救世主基督像、新年或者狂欢节,不然不要着急来里约。这里很危险,如果你能见到5000个人,没有一个人会带着珠宝或者之类的东西,这是在危险方面的共识了。所有人都知道但是除了我,因为我太蠢了,我的金项链被抢了。

感谢 Reg H
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评2019年1月28日已回复
Google 翻译

Dear Mrs. Reg H,
Thank You very much for your review at Trip Advisor! Thanks for all the compliments to the hotel and I'm sorry for the incident you mentioned. Rio de Janeiro is a big city and has its problems like any other. At that time of the year we received about 2.5 million people from all over the world in Copacabana Beach to see the passage of the year. On the other hand, the city is not as dangerous as it was described. You can read in so many other reviews the comments of so many guests who praised the safety of our city. Once again, I apologize in the name of the city about the situation you have lived, but, rest assured that our government has taken steps to create greater comfort and safety for all who visit our city. We hope to see you again!
Sincerely Yours,
William F. Rodrigues
General Manager

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2019年1月4日的点评

我们在这住了一个礼拜,结束了新年夜。如果想要庆祝新年夜的花,那这里的地理位置完美的令人惊叹。科帕卡巴纳海滩十分的狂热,所以他有做一些调整。我发现我们的房间有一点点小,并不是像他承诺我们的那样,尽管房间是与孩子们的房间相连的,孩子们的房间倒是稍微大一点。员工非常棒,他们乐于助人并且注意力保持高度集中。早餐是一天中的亮点,但是有一点拥挤。我的孩子们评价海滩上的员工如传奇一般出色。我的感受有一些复杂,因为房间很狭小,然后科帕卡巴纳海滩又脏又乱。

1  感谢 lorrainesfavourite
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
William R,美丽华温莎酒店 的 Gerente geral,回复了这篇点评2019年1月8日已回复
Google 翻译

Dear Mr. Lorrainesfavourite,
Thank You very much for your review at Trip Advisor! It is always very important for us to receive this feedback as it is a chance to understand how our products and services are perceived by our guests.At this time breakfast services can be compromised because, although the service runs from 6:00 am until 10:30 am, most guests start arriving after 9:00 am, where they can generate queues.Copacabana Beach also suffers from the 30th of December where the religious festivities begin and then the celebrations of the passage of the year. Only on January 1st is a great cleaning done on the beaches. We hope to see you again as soon as possible.
Sincerely Yours,
William F. Rodrigues
General Manager

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