就服务和房间来说,酒店的价格过高了。员工会说英语,但有时候不是很友好、乐于助人。位置很好,可以直接到海滩。当我上午10点到时,却被告知房间已经准备好了但只能在下午2点入住。他们要求我支付额外的$R200才能早点入住。海景房也额外花了R$200…由于这在他们的网站上没有写清楚,所以感觉像是欺诈。更多
- 免费停车
- 餐厅
就服务和房间来说,酒店的价格过高了。员工会说英语,但有时候不是很友好、乐于助人。位置很好,可以直接到海滩。当我上午10点到时,却被告知房间已经准备好了但只能在下午2点入住。他们要求我支付额外的$R200才能早点入住。海景房也额外花了R$200…由于这在他们的网站上没有写清楚,所以感觉像是欺诈。更多
显示较少Der Niels,
First of all, we want to thank you for choosing our hotel for your stay in Rio and for spending your time giving us your feedback.
We apologize for any inconvenient during your stay and we want you to know that the responsible departments have been informed in order to avoid future challenges.
We offer the possibility to make an upgrade to Deluxe room(seaview room) for the people that made the reservation in other categories, which don´t have ocean view, this means an extra charge when we have availability.
We are constantly working in order to improove our service and products because our mission is to make our guests feel good in our hotel. We apologize if there was an missunderstanding.
I am at your disposal,
Kind regards,
Iris Nebot
Guest Relations
我很幸运,被升级到“行政房”,虽然我不太清楚有什么区别,但那是一间不错的房间,有一间很好的浴室。我住的是一间靠后的房间,这很适合我,因为我不喜欢清晨的太阳。没有公共区域,更有理由走出去享受这个地方。这里很安全,我不用担心往返于地铁。早餐是标准的国际自助餐。
Dear Jon4fun,
Thank you very much for choosing us and sharing your experience through your review.
We're happy to know that you had a good time enjoying our hotel and our location with all its facilities.
Your comments are very important to us, we appreciate your feedback.
We hope we can see you in a next time.
Kind Regards,
Patrícia Moreira
酒店在大西洋大街上,地理位置非常好。房间一般,浴室好。网络的速度很慢。电视节目还不错,早餐很好吃。有大量的水果可供选择。如果不是因为周日下午附近海滩上发生的事件,导致噪音太大,那么这个酒店将是一个很好的选择。我把窗户都关上了,但房间似乎也在晃动。所以如果你想休息,就不要来那家旅馆。空调也有点老旧了。
Dear Yves M,
Thank you very much for sharing your review.
We're sorry about any inconvenience you experienced during your stay.
Otherwise it makes us glad to know that our location and breakfast service met your expectations.
We hope we can see you again.
Kind Regards,
Patrícia Moreira
这个酒店真的太棒了,从闻名遐迩的沙滩穿过大街到达这里,步行短短的距离就可以到商店和餐厅。这里很靠近伊帕内玛海滩,夜市刚好就在这里。酒店的早餐很棒,有很多的冷热不同的选择。房间足够大,日常的服务水平也很好。无疑我会把这个酒店推荐给我的家人和朋友的。郁金香酒店,你真的很棒!
Dear Richard S,
Thank you very much for choosing us during your trip to Rio de Janeiro.
We are very happy to know that you had such an amazing time with us enjoying our location and breakfast service.
Thanks for sharing your experience and recommending us for your family and friends.
We hope to see you again someday.
Kind Regards,
Patrícia Moreira
没什么可抱怨的,非常好,我喜欢这个酒店,这是个非常好的选择。酒店员工非常负责,认真解决各种问题。我今年会再来这个非常好的酒店的。
Dear Alberto,
Firstly we thank you for choosing us during your business trip to Rio de Janeiro.
We're really happy to know that you had an amazing time and will come back to stay with us.
Next time your job brings you back to town, it will be a pleasure to have you again.
We appreciate your feedback.
We are at your disposal.
Kind regards,
Patrícia Moreira
这是在沙滩上的非常好的酒店,免费早餐很赞!这里处在一个超好的位置上整个行程我都觉得很安心。附近还有餐厅。工作人员很帮得上忙而且对于我们的安排也照顾周到。
Dear Paula,
Thank you for choosing our hotel during your trip to Rio de Janeiro.
We're glad to know that you had a great time with us, enjoying our location, breakfast and staff service.
Our guest's opinion is extremely important to us, so thank you very much for offering us your feedback.
We hope to see you again someday.
Kind Regards,
Patrícia Moreira
这是一间大酒店,坐落在沙滩南端的对面。我们住的是标准间,浴室喷头要很长时间才能出热水,而且喷头上的触碰开关调节温度不灵。提供的早餐很丰富,前台员工态度很好。体育馆很一般,没有纸巾供应,但是有毛巾和淋浴间。酒店离地铁站很近,只要走九分钟,前往我们喜欢的沙滩只要20分钟。酒店安保很好,总的来说,呆在这里很不错。
Dear PKC54,
Thanks for choosing our hotel during your stay in Rio de Janeiro.
We're happy that you enjoyed our front desk service and location.
We appreciate your feedback and we thank you for letting us know about your experience.
We're sorry for any inconvenience you may have experienced during your stay. With the opinion of guests like you, we are able to identify mistakes and new opportunities to make our guests happier.
We hope to see you again someday.
Kind Regards,
Patrícia Moreira