Thank you for taking some of your time to share your experience with our future guests, here on TripAdvisor.
I'm sure they loved to know about your experience in our hotel.
I'm glad to see you're able to enjoy the Hotel's facilities, and service. I also would like to thank you for the feedback regarding the elevators and decor. Our hotel is always looking for improvements and renovations to keep providing the best service in town for all guests.
Whenever you return to São Paulo, make sure to get to know our renewed The Spa at Renaissance. Now, it proposes a new vegan concept that brings nature and the fast-paced city life together, connecting body, soul and mind in perfect balance and well-being.
See you next time!
Adriana Seguin | Rooms Manager
Dear Mrs. Liz,
We are very happy to hear that you could enjoy your time with us to relax even though your main trip purpose was business.
This is one of the greatest high points of the hotel location, to be able to enjoy yourself even for a short time between a meeting and other, because there are many interesting things to see and good restaurants nearby.
Even if a guest has no much time to get out of the hotel, we also offer many entertainment options inside the hotel, as you mentioned the lobby bar and restaurant, with live music every night, good cocktails and always innovating in food options. The Spa that is opened to visitors as well and the club lounge at the 23rd floor with an amazing view of the city.
Let us know when you plan your next visit, and we will make sure to find you a very quiet room, so you will be able to get a good night of sleep and have energy to enjoy the day even better.
Thais Panariello | Guest Services Manager
Dear Mr. Marcus,
We are very privileged to have such a unique and breathtaking view of the city. The hotel is located in a high area of the city, for this reason we can see many km away. Especially at the club lounge in the 23rd floor of the building, it is amazing to have a breakfast enjoying the blue clear sky or to enjoy a cocktail in the happy hour watching the sunset.
Did you have the chance to talk to one of our navigators during your stay with us? They always have many tips of cool places to visit. There are many restaurants and bars with nice views and I am sure you would like to have other perspectives of the city.
Hope to see you around other times!
Diego Sanchez | Night Manager