工作人员、地理位置像往常一样，酒店工作人员一如既往的很友好，能在短时间内解决问题。酒店位置优越，你可以乘坐任何交通工具进行旅行，一般来说，乘坐飞机的旅行是非常愉快的。
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该点评由 英语 翻译而成。 查看原文
AlexFelixRio
意大利都灵2016年9月8日点评
与 Accorhotels.com 合作收集的点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Gerente，回复了这篇点评
回复时间：2016年9月12日
Dear
Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Paulo Crema
General Manager
Mercure SP Moema
Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Paulo Crema
General Manager
Mercure SP Moema
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 675 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
PedroBrum
Rio das Ostras, Brazil
2140
与 Accorhotels.com 合作收集的点评
询问关于 Hotel Mercure São Paulo Moema 的问题
感谢 PedroBrum
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Gerente，回复了这篇点评2017年5月4日已回复
Dear Mr. Brum,
Thank you for taking the time to review your stay at Mercure Moema.
It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service.
In the hope of welcoming you again, please accept our best regards.
Francini Carrião
Front Desk Leader
Mercure SP Moema
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
MoneybaggTO
俄亥俄辛辛那提
8057
通过移动设备发表
对圣保罗的第一印象非常的好，有一个双语职员，入住早的房间会有一个非常合理的价格而且提供早餐。在退房的时候检查了我的行李，因为我是夜间航班。没有投诉
询问关于 Hotel Mercure São Paulo Moema 的问题
感谢 MoneybaggTO
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Gerente，回复了这篇点评2017年5月4日已回复
Dear Mr. B,
Thank you for taking the time to review your stay at Mercure Moema.
It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service.
In the hope of welcoming you again, please accept our best regards.
Francini Carrião
Front Desk Leader
Mercure SP Moema
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Kato P
上海地区
6841
我们住在Brazilian酒店应得的房间份额...但是这个非常差。房间很旧。他们真的很需要从头再来。浴室很小，没有比最低限度更多的东西了。我需要额外的毛巾，他们很小气。酒店是过时的，不属于Moema。我会说尽管前台的员工很友好。很糟糕，他们的酒店很旧。我为他们感到遗憾。
询问关于 Hotel Mercure São Paulo Moema 的问题
感谢 Kato P
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Gerente，回复了这篇点评2017年5月4日已回复
Dear,
Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service did not live up to your expectations, please accept our sincere apologies.
Mercure hotels always want to provide the best quality of service during their stay; Consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have referred to us.
Once again, we appreciate your feedback and hope to regain your confidence for a next stay.
In the hope of welcoming you briefly, please accept our compliments.
Francini Carrião
Front Desk Leader
Mercure SP Moema
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
PedroBrum
Rio das Ostras, Brazil
2140
酒店的地理位置可以让人很轻松地到达公共交通站，购物中心，并且能够让那些享受步行的人到达Ibirapuera公园散步。同样，你也可以走去超市购物，周围也有一些很好的餐馆。
与 Accorhotels.com 合作收集的点评
询问关于 Hotel Mercure São Paulo Moema 的问题
感谢 PedroBrum
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Gerente，回复了这篇点评2017年5月4日已回复
Dear Mr. Brum,
Thank you for taking the time to review your stay at Mercure Moema.
It was with pleasure that we received your congratulations. Waiting to see you soon!
Francini Carrião
Front Desk Leader
Mercure SP Moema
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Cutty1954
德国法兰克福
4648
这是一家相当不错的酒店，位于圣保罗的莫埃马区。除了偶尔有喷气式飞机外，这里相当安静，但幸运的是，噪音主要是发生在白天。酒店离地铁站有点远，但是搭乘巴士前往圣保罗各处很方便。房间很舒服。但是，我认为前台的工作人员可以更乐于助人一些。我下次还会想住在这里。
询问关于 Hotel Mercure São Paulo Moema 的问题
感谢 Cutty1954
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
h3538-gm，Hotel Mercure São Paulo Moema 的 Manager，回复了这篇点评2016年8月17日已回复
Dear,
We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Paulo Crema
General Manager
Mercure SP Moema
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。