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该点评由 英语 翻译而成。 查看原文
LilyQCO
科罗拉多奥罗拉
4.0 分,共 5 分2016年9月5日点评
Hilton Hotels & Resorts 合作收集的点评
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com查看原文
Hilton_Morumbi圣保罗莫隆比希尔顿酒店General Manager’s Assistant,回复了这篇点评
回复时间:2016年9月6日
Dear LilyQCO,

Thank you very much for taking time to review us.

The Canvas Bar and Restaurant on the first floor is perfect for guest that want to stay in the hotel and still have a fine dining meal, we are glad to know you enjoyed it. We are also happy to read you liked the Caffe Cino and the helpfulness of our staff. The service mall underneath our hotel is a great facility with some stores and a big food court.

We are looking forward to having you back.

Best regards,

Daniele Souza – General Manager’s Assistant
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评,共 4,181 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月15日的点评

这是一家非常好的酒店,我非常推荐。服务很好,接待处的工作人员超棒。游泳池的景色很好,行政休息室的玛丽亚和维克多超赞,我们玩得很开心。

1  感谢 Fabrício M
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Sales Administrative Assistant,回复了这篇点评2019年9月16日已回复
Google 翻译

Dear Fabricio M, I have no words to thank you for sharing your opinion about our hotel with the other TripAdvisors. We are happy to know that you enjoyed our services and the helpfulness of our team.
Thanks for your words about Vinicius, Maria and Victor. They are great persons and remarkable team members, they show the true meaning of hospitality. We are very proud of having them in our team.
Your comment have been addressed to our management team and it’s greatly appreciated.
Sincerely,
Felipe Vasconcellos
Sales Administrative Assistant

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2019年9月14日的点评 通过移动设备发表

第一次去巴西,我觉得在希尔顿酒店让人宾至如归。工作人员讲的英语令人欣慰。前台的Gustavo很友好,回答了我的问题,并在我上午10点到达酒店时帮我提前办理了入住手续。房间又大又舒适又干净。Armazem餐厅提供丰盛的早餐、早午餐和自助午餐。客房服务及时周到。有一天,我很喜欢意大利肉酱面条,因为我太累了,下班后不能再出去了。我将再次出差几次,并期待再次住在这里。它还位于一个购物中心的顶部,有很多餐厅和用餐选择,所以如果你想要一些种类繁多的美食,你不必走很远。

感谢 JDClever
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Manager,回复了这篇点评2019年9月15日已回复
Google 翻译

Dear Mr JDClever,

Thank you for taking your time to share your opinion with us. It is our aim to meet every one of our guest's individual expectations. I am very glad to see that you had a nice impression regarding our services, restaurants and staff. The most important for us is make you feel at home and deliver an enjoyable stay. I am very pleased to see that you enjoyed your experience so much, especially the helpfulness of our staff! Gustavo is really a great team member who shows the true hospitality we are here to offer.

We are all also looking forward to welcome you back to São Paulo!

Sincerely,

Fernando Simão - Guest Service Assistant Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评

这里的人非常友好且乐于助人。一年后再来这里,服务员依然会记得我喜欢漫画,并给我带些漫画书。此外,我喜欢能边呼吸着新鲜空气边吃早餐。高峰时段电梯的短缺促使人们去想一些成本较低的解决方案,例如额外增加电梯。如果新增的电梯不会在每一层都停,那么它会快得多。这样两个电梯轮流工作会让高峰段的拥堵明显缓解很多。

感谢 Max G
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.de 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Manager,回复了这篇点评2019年7月14日已回复
Google 翻译

Dear Dr. Max Gutbrod,

Thank you very much for your time in providing us your feedback, it is very useful for us to know your opinion. It is our aim to meet every one of our guest's individual expectations. I am truly sorry about the inconvenience with the lifts. Your case has been addressed to the Engineering Manager and our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We are very glad that our facilities and the Armazem outside area were the highlights from your stay here.

We are looking forward to have you back.

Best regards,

Fernando Simão - Guest Service Assistant Manager

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2019年7月5日的点评

因为出差住在了这间酒店,酒店的一切都让我感到满意。服务员都很友好,英语也讲得很流利。酒店与商场相连,所以你可以直接到最底层,一出去就是商场了,那里有许多食物选择,可以购物,还可以买药。房间设备更新状况不错,也很宽敞。如果你有这个选项的话,我绝对推荐这里的行政休息区。每天都有美味的早餐和酒水降价时段,而且座位很多,景色优美,服务员都很主动帮助。与其他的希尔顿酒店相比,我觉得这里算是佼佼者。

感谢 womans_roar
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Manager,回复了这篇点评2019年7月7日已回复
Google 翻译

Dear womans_roar,

Thank you for taking your time to share your opinion with us. I am very pleased to see that you enjoyed your experience so much, especially the friendliness of our staff, they really show the true hospitality we are here to offer.
It’s is very good to know that you enjoyed so much your stay with us. Our pleasure and commitment is to ensure you feel cared for, respected and valued.
Your comment has been shared with the team members and executive Managers and I can assure you they were very happy to read your comments.

We are all looking forward to welcome you back to São Paulo!

Sincerely,

Fernando Simão - Guest Service Assistant Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月5日的点评

从到达的那一刻到我们离开的那一刻,工作人员都很棒。酒店某些部分已被改建,但并非全部。奇怪的是,我们的房间被改造了一半。行政酒廊是一个不错的附加设施,但也应该重新装修。

与 Hilton Hotels & Resorts 合作收集的点评
感谢 reneverite
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Assist. Admin. Sales,回复了这篇点评2019年5月6日已回复
Google 翻译

Hello Trail28584257799,

Thank you very much for your comments about your last experience with us!
It is gratifying to know that you enjoyed our hotel so much!
Your classification has been shared with the staff members and department heads.
We will be waiting for your next visit!
All the best,
Felipe Vasconcellos
Assist. Admin. Sales

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月4日的点评 通过移动设备发表

两周前我第一次和我女朋友去巴兹尔。我们在莫隆比希尔顿酒店住了三晚,这是一次奇妙的经历。服务是一流的,我们在酒店感觉就像皇室一样。非常好,游泳池也很棒。餐厅和酒吧也很棒。强烈推荐。切夫·冈萨洛·帕切科非常棒,非常专业,也非常乐于助人,早餐和午餐都很美味。我一定会回来的。

感谢 Marco P
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.es 查看原文
Hilton_Morumbi,圣保罗莫隆比希尔顿酒店 的 Sales Administrative Assistant,回复了这篇点评2019年5月6日已回复
Google 翻译

Dear Marco P,

I have no words to thank you for sharing your opinion about our hotel with the other TripAdvisors. Knowing you are so satisfied with our hotel and services and consider us your home in São Paulo.
Gonzalo Pacheco is a great person and remarkable team member, he shows the true meaning of hospitality. We are very proud of having him in our team.
Your comment have been addressed to our management team and it’s greatly appreciated.
Sincerely,
Felipe Vasconcellos
Sales Administrative Assistant

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