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Olá, obrigado pela avaliação! Ficamos felizes que tenha aproveitado a sua estada, e pedimos nossas mais sinceras desculpas pela experiência insatisfatória que teve em nosso hotel. A sua avaliação é muito importante para nós pois nos proporciona uma oportunidade para melhorar. Esperamos poder recebe-lo novamente e assim mudar a má impressão. Atenciosamente, Eduardo.
Hello, thank you very much for your time to post the review! I am very happy to read that you enjoyed your recent stay with us. Great to read you were able to experience our Sunday brunch as well. We will share your comments with the team, and hope you have a chance to return soon! Mariana
Hello Ana Luiza, thank you very much for your feedback. It is great to read you enjoyed our service and the food. However, are very sorry to hear about your bad experience. This is certainly not the service standard we like to offer, and we would love another opportunity to change the bad impression. Please don't hesitate to contact me on firstname.lastname@example.org when you decide to visit us again. Thank you, Mariana
Hello, thank you very much for your time to post your review! I am very happy to read that you enjoyed your recent stay. We will share your comments with the team, and hope you have a chance to return soon! Equipe Grand Hyatt São Paulo
I'm glad to see that you were very happy during your stay with us and that our colleagues made their best to provide you the real Grand Hyatt Experience.
Hope to see you again, Heloísa
Hello, many thanks for such a generous review! We are very pleased to read that you enjoyed your stay, from the facilities, to the team and the location. We hope you have a chance to return soon, we'll be waiting for you! Mariana