Dear Fernanda A,
Thank you for taking the time to share your comments about your last stay with us.
We are sorry for the inconveniences you faced with the lights and the bathroom sink. Let us inform that the staff was already reoriented regarding the inspection of the rooms, to avoid this kind of situation!
Regarding the breakfast, even the price is compatible with the regional market, be sure that the responsible will analyze as opportunity of improvement!
We hope to welcome you back, to reverse some of your impressions.
Customer Experience Manager
Thank you for taking the time to evaluate and share your comments about your stay with us.
We are glad to know that you liked our staff service, the breakfast and the location. It is very convenient and our guest really like the facilities around.
We hope to welcome you again many other times!
See you soon!
Customer Experience Manager
We appreciate you taking the time to score us so highly in comparison to the other hotels in São Paulo.
It's a pleasure to receive your positive considerations and know about your comfortable recent stay. Thank your for your compliments, especially to our staff, we really work hard every day to see our guests happy! :)
We are waiting for your next visit soon!
All the best,
Dear Mr. LaviAgg,
Thank you to share your important observations and cumpliments about your recent stay here at Caesar Business SP Vila Olímpia.
Concerning your score, we would like to ask you, please, to share improvements points that we can work on, we want to see you really satisfied with our products and services.
We appreciate your great highlight about our breakfast, location and especially our friendly staff. We will be always working to improve our services and exceed your expectations.
We hope to see you soon!
Dear Mr. Jorge,
We appreciated that you have share your important considerations with us!
We regret for this inconvenience, we never had the intention to let you discomfortable. We really want to exceed our guests expectations, therefore we will still working hard to offer you a best experience soon.
About our location, we have been received compliments considering we are in the heart of Vila Olímpia, a important business area with restaurants, bar and a mall with a lot of options closer to the hotel. Even still, Caesar Business offer a bar and Amaranto's restaurant inside of the building. If you want more comodity we still offer a room-service leading your order directly at your room.
We hope get the opportunity to receive you soon for a new experience.
Always at your disposition.
Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.
Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.
Sebastien de Courtivron
Caesar Business Faria Lima