Dear Mrs. Sissy,
What a pleasure in welcoming you at the Luz Plaza Hotel. We thank you for sharing your experience and we want you to know that we value our guest comments and suggestions about their stay. We are delighted that our spetacular views from the rooms to the park and the city centre amazed you and that our breakfast was nice and delicious. We´d like to apologize for the incovenience our customer service didn´t meet your expectations and to assure you actions will be taken to avoid situations like these ever happen again. We are currently under a new administration and your suggestions will be taken into consideration in order to offer a better service to all our foreign guests. We´d like to thank you for your recommendations and travel tips, and look forward to welcome you again anytime you visit São Paulo.
Merry Xmas and Happy 2017
Dear Mr. Robin,
Thank you for choosing Luz Plaza Hotel for your stay.
Your opinion about our service is very important for us to improve them for the satisfaction of our guest.
Make sure that it will be our pleasure to receive you again for your next stays at São Paulo.
Dear Guest Psybonchu,
Thank you for sharing your experience at Luz Plaza Hotel São Paulo. We value our guests comments and suggestions, and we are happy that our breakfast exceeded your expectations, and that you had a cozy night sleep. Although we have thought about free transfer from the airport, we do not offer this service yet.
We thank you for your travel tips and hope you stay with us next time you´re in town.
Dear Mrs. Jenna,
Thank you for sharing your experience at Luz Plaza Hotel São Paulo. We value our guests comments and suggestions, and we are delighted that our staff was helpful in all your needs and that our breakfast options were perfect for your dietery. We thank you for your travel tips and hope you stay with us next time you´re in town.
Dear Mr. Christopher,
Thank you for sharing your experience at Luz Plaza Hotel São Paulo. We value our guests comments and suggestions, and we are delighted that our staff helped you in all your requests and that our rooms were nice and comfy. We thank you for your travel tips and hope you stay with us next time you´re in town.
Dear Mr. and Mrs. Danjan,
Thank you for sharing your experience at Luz Plaza Hotel. We value our guest comments, and we are delighted that our team was helpful and friendly in all your questions. We are happy that you liked our location and enjoyed the touristic region.
We hope your trip back home was excellent, and hope you visit us next time you are in town.