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1 - 6 条点评,共 457 条
Tripadvisor 中国会员
2019年10月24日的点评 通过移动设备发表

入住日期:2019年10月
旅行类型: 情侣游
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
Lanta2019,兰达度假 的 Manager,回复了这篇点评2019年11月12日已回复

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月26日的点评

酒店需要重新装修,房间不值这个价。电视机坏了并且被告知修不好,即便电视能用也没有几个能看的频道。游泳池在入住的两天里都飘满了绿藻,我们租的自行车又是个坑,并且我们将房间从所谓的树景房间(其实树都是假的)换到了有真实的海景的泳池别墅。

感谢 istayedhereandthere
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Lanta2019,兰达度假 的 General Manager,回复了这篇点评2019年8月1日已回复
Google 翻译

Thank you for sharing your feedback.

We deeply regret that you have had an unpleasant experience while staying at Lanta Resort.

Sincerely,

Lanta Resort!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月6日的点评 通过移动设备发表

如果你在考虑是否要来这家酒店住,我会告诉你不要过来。这里的客户服务实在是太糟糕了,菜单上面写着十点餐馆才会停止营业,我们九点打电话过去他们却告诉我们现在已经不提供服务了酒店的电话不管是白天还是晚上都一直处于停机的状态。好在我们只是在这家酒店订了一晚上,我真不想在这家酒店住的更久,这是我们在泰国这边住过最糟糕的一家酒店。

感谢 Gabby G
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Lanta2019,兰达度假 的 Manager,回复了这篇点评2019年7月11日已回复
Google 翻译

Dear Khun Gabby G,

Thank you for sharing your feedback.

We deeply regret that you have had an unpleasant experience while staying at Lanta Resort.

We have taken note of your comments, which we regard as very serious, and would like to discuss them with you in detail at your earliest convenience.

We look forward to hearing from you, and to working with you towards a solution to this issue.

Sincerely,

Lanta Resort!

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月9日的点评 通过移动设备发表

五月的时候我们来到这里,这里非常安静。员工特别友好,待人礼貌。这个酒店里,几乎有你在这个美丽的泰国小岛上放松休息时需要的一切物品。我们在接待处租了几辆轻便摩托车,花了250泰铢,一天就环游了整个岛。

感谢 rikki27uk
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Lanta2019,兰达度假 的 Manager,回复了这篇点评2019年5月19日已回复
Google 翻译

Dear Khun rikki27uk,

Thank you for posting your comment on Tripadvisor.com

We were very happy to read your review and are glad that we could contribute to making your trip to Lanta Island a great experience.

It is very pleasing to read that you enjoyed the service offered by our team member.

Personalized service is of great importance to Lanta Resort, and we invest heavily in training to ensure every guest feels special. Thank you for taking the time to appreciate this service.

Your feedback has been shared across the whole team, who are equally delighted to have received such positive comments.

Thank you once again for choosing to stay with Lanta Resort.

I personally look forward to an opportunity to welcome you back to Lanta Resort in the near future.

Sincerely,
Lanta Resort!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月24日的点评

在这里住了六天,发现房间又大又干净。床有点硬,但睡起来没问题。我们有一个游泳池,这非常好,让我们有了一个可以坐在外面晒太阳的地方。空调也得很好,工作的时候很安静。有一个很大的卫浴间,里面的淋浴房很棒。早餐非常干净,是很好的选择,所有的工作人员都很友好。如果你步行5分钟到海滩,那里是一个有很多吃的和娱乐的好地方。如果在亚特兰大,一定会再待在这里!

感谢 Ian S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Lanta2019,兰达度假 的 Manager,回复了这篇点评2019年2月25日已回复
Google 翻译

Dear Khun Ian S,

Thank you for posting your comment on TripAdvisor.com

We were very happy to read your review and are glad that we could contribute to making your trip to the Lanta Island a great experience.
It is very pleasing to read that you enjoyed the service offered by our team member.
Personalized service is of great importance to Lanta Resort, and we invest heavily into training to ensure every guest feels special. Thank you for taking the time to appreciate this service. Your feedback has been shared across the whole team, who are equally delighted to have received such positive comments.
Thank you once again for choosing to stay with Lanta Resort.
I personally look forward to an opportunity to welcome you back to Lanta Resort in the near future.

Sincerely,
Lanta Resort!

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月8日的点评

一张很不舒服的硬床。WI-fi非常慢,只能在3台设备上使用。房间里4个人只有一把钥匙。空调非常吵。电视是很老旧,缺乏HDMI / USB接口。优点:地理位置好,有游泳池。早餐还行。

感谢 LukasS2084
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.se 查看原文
Lanta2019,兰达度假 的 Manager,回复了这篇点评2019年2月10日已回复
Google 翻译

Dear Khun LukasS2084 our Valued Guest,

Thank you very much for your constructive feedback.

I am glad to hear that you enjoyed your experience at our Resort.

Thank you for recognizing the team members from this department for their commitment to our high standards.

I appreciate your comments regarding Wi-Fi, Bed Quality.

I would like to reassure you we have investigated since receiving your feedback.

We are confident this will help us to avoid the same incident from occurring in the future.

Once again, thank you for taking the time to share your experience at Lanta Resort.

I trust we will have the opportunity to welcome you back to our hotel in the near future.

Sincerely,
Lanta Resort!

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