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1 - 6 条点评,共 1,584 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月25日的点评

9月23日至25日,我住在波德申希思尔酒店,为我妻子庆祝生日。从我向酒店咨询(入住之前)到退房,我和妻子都有很愉快且难忘的经历。该度假胜地位于一个美丽的私人海滩上,拥有多个漂亮的成人和儿童游泳池。这里还有很多一流的室内外设施,可满足各种活动和会议的需求。豪华间宽敞,干净,并享有美丽的海景。自助早餐为本地人和外国人,提供了广泛流行的食物。在众多餐馆中,中餐厅的食物和服务很好。这个度假村由经验丰富的总经理Eusebius Samm先生,和他非常能干,乐于助人的助理 Irene Wong女生管理,还有高效热情的员工管理团队。入住期间,我们很高兴有几位员工为我们服务,我们发现每个人都在努力的提供优秀的服务,让客人高兴。有几位需要特别提及的工作人员, Anne, Sharifah, Zaidi, James, Vimala, Halik, Jasho, Shivam, Jaya, Rubini, Ruby和Norain。我们一定会向我们的朋友家人推荐这个超赞的度假胜地,这将是我们以后在迪克森港度假的首选。S Chandra留。

感谢 CHANDRA S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年9月30日已回复
Google 翻译

Dear Mr Chandra,

Thank you very much for your kind words. The Team was really appreciative that they were given due recognition for providing nothing short but excellent services. I too am indeed proud of the Team and hope your review will be a motivational factor for them to continue with their dedication to always ensure all guests would leave with only memorable experiences! They will all be given due recognition for their hard work at our Annual Staff Event.

If I or my Team can be of future assistance, please do reach out to us.

Here's to wishing you and your lovely wife a very pleasant week ahead and we hope to welcome you back soon.

Yours Sincerely,

Eusebius Samm
General Manager

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2019年9月7日的点评 通过移动设备发表

这次为了以为远到的客人见面,而再次来到波德申,我再次入住这酒店!一个人把该办的事办好!吃了晚餐就沙滩走走!宵夜就吃朋友送的月饼!那么多年还是没有变,人不多所以还是老样子,工作人员和酒店硬体一样,需要提高了!不要因为地点好而忽略一些因素!听说过两年会有几间五星酒店建好,到时真的会比下去!

入住日期:2019年8月
旅行类型: 独自旅行
感谢 xuxuzheng
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年9月19日已回复
Google 翻译

Dear xuxuzheng,

Thank you for choosing to come back and stay with us. We have taken on-board your feedback and are always looking at providing more facilities and activities to cater to all our guests. We hope when you return next, there will be more fun things for you to experience.

If we can be of further assistance, please do not hesitate to contact us.

Once again, many thanks for taking the time to review Thistle Port Dickson Resort.

Yours Sincerely,

Eusebius Samm
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月22日的点评 通过移动设备发表

到达时间是下午两点半。我在大堂等了很久(几乎睡着了),一直等到下午四点。我想着终于等到我的房间了。但令人失望的是,房间还没有准备好。我和家人一起去的(我们年龄从3岁到84岁)。这是一次不好的经历。所以决定去海滩和游泳池享受一下。下午六点半,我决定在接待处碰碰运气,弄到四个房间。但只有一个房间准备好了,其它三个还没有准备好。这是相当令人沮丧的。最后,在下午七点,接待员(阿凡迪)检查了所有的房间,并试图为我找到任何可用的房间。房间很破旧。如果你移动家具,你可以看到它下面的灰。卫生间的墙面有霉菌,淋浴水管堵塞了,外部很好,有大泳池,两个滑梯,靠近海滩的无边泳池。周围有很多椅子、酒吧。狭窄的沙滩,粗糙的沙子,海滩不太干净。

感谢 AdeGan123
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年9月19日已回复
Google 翻译

Dear AdeGan123,

Many thanks for taking the time to give us your feedback.

Please accept our apologies for all the shortcomings. The challenges we face are indeed true more so during a long back to back Holiday and when we have special requests for rooms to be on the same floor, next to each other etc. We do try our best and hope guests understands that every other guest would have their own needs and wants. Having said this, we will definitely review how best we can improve and try and accommodate all guests requests in a timely manner.

The state of the rooms comments have been taken on-board and we have already begun refurbishing some of the rooms, though this will be in stages within the next year or so.

Thank you once again for your comments. We take them very seriously as it helps us understands what our guests need and look for and where we can improve.

In the meantime, if there is anything we can do for you, please do not hesitate to reach out to us.

Thank you.

Yours Sincerely,

Eusebius Samm
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月15日的点评 通过移动设备发表

如果你和家人在马来西亚波德申,那么这家度假村很不错。设施齐全,而且很舒服,孩子们可以在这里住的很开心,成年人也可以在这里好好放松。酒店距离吉隆坡1.5小时路程,是最近的很不错的沙滩了,如果你想要在马来西亚沿着马六甲海峡附近潮湿的热带阳光下沉浸在海岸,那么来这里入住很不错。

感谢 Jiggee J
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年7月23日已回复
Google 翻译

Dear JiggeeJon,

Thank you for choosing to stay with us and sharing your experience.
We are delighted to hear that you had an enjoyable and memorable stay and hope you would return soon.

If there is anything we can do for you and your family, please do not hesitate to reach out to us.
Once again, many thanks for taking the time to review the Resort.

Yours Sincerely,

Eusebius Samm
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月29日的点评 通过移动设备发表

酒店大堂很漂亮,工作人员很友善。房间很宽敞。酒店为酒店客人提供很多活动,像是有乐高室、儿童游戏室、台球桌、大泳池、还有迷你宠物兔和漂亮的私人海滩。我和孩子们都很喜欢这里,下次来玩会再来这里住的。

感谢 MagAcdc
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年7月23日已回复
Google 翻译

Dear MagAcdc,

Many thanks for taking the time to review the Resort.
We are delighted that your stay was memorable and we are equally delighted that you intend to come back.

For your next stay, you may want to check best rates at our Website or call the Resort to assist you with your booking.

Once again, thank you for choosing to stay with us and we hope to welcome you back soon.

Yours Sincerely,

Eusebius Samm
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评

相比到我们得到的体验,这个房间的价格太高了。房间里有蚊子,窗帘一直没有关上(在一楼,这是一个隐私问题,因为任何人都有机会窥视里面)。厕所不太好用,噪音很大。我们对餐馆的食物很失望。在马来西亚餐厅,他们总是没有我点的菜,在意大利餐厅,给我们提供刚从冰箱里拿出来的非常冷的红酒,显然已经完全不新鲜了。看上去有很多便利设施,这本来是很好的,但几乎每个设施都有一个不值得的收费。这家酒店唯一的优点就是员工友好、高效。

感谢 larade916
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
Samm_thistlePD,波德申希思尔酒店 的 General Manager,回复了这篇点评2019年6月28日已回复
Google 翻译

Dear Clara d,

Thank you for your review of our Resort.

We are obviously disappointed that you did not have a memorable stay.
Your feedback has been taken on-board and we are unsure if you had mention the stale wine to the service staff who served you but if you did and they did nothing, then please accept my apologies.

We have doubled our fumigation for mosquitoes exercise and have just completed a thorough clean out of the whole Resort. With this, we hope to minimise this issue.

I am delighted that the staff made up for one positive review of the Hotel - thank you very much. Your review has been posted onto the staff notice board and it will serve as a booster to the staff efforts.

Once again, many thanks for sharing your experience and if there is anything we can do for you, please do not hesitate to reach out to us.

Yours Sincerely,

Eusebius Samm
General Manager

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