We are most concerned to learn of your unpleasant encounter with us during your recent trip to Port Dickson and we wish to express our profound apologies for the inconvenience caused.
Your comments is duly noted and the respective departments had been notified, an investigation is currently been conducted.
Once again we thank you and we do hope that you would accord us another opportunity to prove our services to you again in the near future.
Thank you for staying with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. Your feedback is important to us and will allow us to continue to improve our products and services for our guests.
We look forward to seeing you again and as always, continue to be at your service.
Thank you for staying at Lexis Port Dickson.
We are deeply concerned that in some areas we had fallen short of your expectation and we sincerely apologize for the shortcomings. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities for our guests.
Thank you again for taking the time to let us know about your experience, and hope we have the opportunity to provide better service in future for you.
Dear NgeePei Q,
Thank you for making us your preferred hotel and we are truly humbled by your review. Offering our guests an experience that is remarkable is what we strive for and we are honored to hear that our team has successfully delivered this during your visit.
We hope you will continue to support us in future and hope to welcome you back soon.
Thank you for staying at Lexis Port Dickson recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback and immediate action has been taken to eradicate the mosquito issue as we continuously endeavor to provide good service and facilities for our guests.
We look forward to welcoming you back to the resort soon.
Thank you for making the choice to stay at Lexis Port Dickson.
Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to seeing you again and as always, continue to be at your service.