Dear aprezal,
Thank you for staying at Lexis Port Dickson.
We are deeply concerned that in some areas we had fallen short of your expectation and we sincerely apologize for the shortcomings. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities for our guests.
Thank you again for taking the time to let us know about your experience, and hope we have the opportunity to provide better service in future for you.
Warm regards,
The Management