上午来到酒店。在我们周年纪念那天。通过booking网预订,但酒店没有收到预订信息。只能在一个很古老的大厅里等着,气味很旧。他们甚至没有免费的早餐。而且不能满足我们的需要。不住这里。选了离这里10分钟驾驶路程的另一家酒店,那里愿意马上给我们房间。更多
- 免费停车
- 游泳池
- 餐厅
- 客房服务
上午来到酒店。在我们周年纪念那天。通过booking网预订,但酒店没有收到预订信息。只能在一个很古老的大厅里等着,气味很旧。他们甚至没有免费的早餐。而且不能满足我们的需要。不住这里。选了离这里10分钟驾驶路程的另一家酒店,那里愿意马上给我们房间。更多
显示较少Dear Guest,
We are most concerned to learn of your unpleasant encounter with us during your recent trip to Port Dickson and we wish to express our profound apologies for the inconvenience caused.
Your comments is duly noted and the respective departments had been notified, an investigation is currently been conducted.
Once again we thank you and we do hope that you would accord us another opportunity to prove our services to you again in the near future.
Warm Regards,
The Management
入住的亮点:在我们的房间里摆放有观赏鱼。员工非常的乐于助人,我们感到我们是被欢迎着的,早餐的食物很好吃(我会说非常标准)房间:我们住在豪华客房1号,但我们升级到了高级套房。房间的淋浴不强,浴缸的水龙头坏了,只有淋浴能用。睡在靠近窗户的床上你会感觉不到空调。我喜欢这个房间的景色。可以看到很美的大海。
Dear reginad58,
Thank you for staying with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. Your feedback is important to us and will allow us to continue to improve our products and services for our guests.
We look forward to seeing you again and as always, continue to be at your service.
Warm regards,
The Management
我在这里住了4天。第1天很好,其余几天都不太好。酒店一共有3部电梯,但只有1部正在运转。等待的队伍排得很长、令人生畏。为了增加这种痛苦,酒店服务人员也在高峰时段使用同一个电梯。看门人、客房服务、技术员,所有人都带着手推车。我们只好爬楼梯上10楼。
Dear aprezal,
Thank you for staying at Lexis Port Dickson.
We are deeply concerned that in some areas we had fallen short of your expectation and we sincerely apologize for the shortcomings. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities for our guests.
Thank you again for taking the time to let us know about your experience, and hope we have the opportunity to provide better service in future for you.
Warm regards,
The Management
这个度假胜地绝对物有所值。房间又宽敞又干净。我们订了一个豪华木屋,有浴缸和阳台。我请求为我男朋友的生日做装饰,他们就做了。除此之外,我还得到了一个能看到日落美景的小屋。我真的很感激。服务很好,自助早餐有很多选择。有马车送你去小屋。这个度假村离海滨和公路不远。退房时,他们给了我们一张明信片和冰箱磁贴作为纪念品。下次会再来的
Dear NgeePei Q,
Thank you for making us your preferred hotel and we are truly humbled by your review. Offering our guests an experience that is remarkable is what we strive for and we are honored to hear that our team has successfully delivered this during your visit.
We hope you will continue to support us in future and hope to welcome you back soon.
Warm regards,
The Management
酒店设有特色房间,也有水高脚屋可供入住,地上会有透明玻璃看到脚下的水在流动,有很大的双人床, 但因近海边吧,蚊子挺多的,要用蚊怕水
Dear MichelleWHT,
Thank you for staying at Lexis Port Dickson recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback and immediate action has been taken to eradicate the mosquito issue as we continuously endeavor to provide good service and facilities for our guests.
We look forward to welcoming you back to the resort soon.
Warm regards,
The Management
我们在一间优质的塔式客房上花得非常划算。客间主要优点是房间很宽敞,还拥有舒适的大床,床很舒服并且足够我们5个人住。客房有所有的基本设施,并且整体清洁很令人满意。海滩还行并且很适合散步去看美丽的金色日落。由于考虑到酒店可入住房间的数量,游泳池就有点小了,也许在非高峰期入住酒店会更好,这样就不会那么拥挤。
Dear Hanaispunk,
Thank you for making the choice to stay at Lexis Port Dickson.
Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to seeing you again and as always, continue to be at your service.
Warm regards,
The Management