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我们在Booking.com上预定的，本来是想在这里住三个晚上，但是当我们到这里的时候，他们毫无歉意地告诉我们房间已经住满了，只能住一天的客房，连个解释都不给，没办法，我们只好忍了，那就住一天吧。很糟糕的一次体验，不过我们也很庆幸才住了一天，因为最近我一个朋友也来这个地方住了两个晚上，然后告诉我这里的食物很糟，待在房间里都能听很大声的噪音，这里的食物水平还比不上镇里的餐馆，我那几个朋友也觉得这里烂透了。
Dear Valued Guest,
We wish to thank you for taking time to share your experience through TripAdvisor. Due to invalid credit card details we were unable to provide your room for three nights, and this would have been an oversight from your side, but could have been loss of business to the organization on a full house day. We do not honor reservations if invalid Credit card details are provided. However we apologize for the inconvenience caused to you, and suggest that you provide correct details to secure your room reservations. Rest of the comment are taken positively, for improvement.
Hoping to serve you better next time,
我们临时预订并参观了这个地方。工作人员非常热情，尤其是前台的工作人员。他们给我们提供了一间山景房，房间里有很多设施，很舒服。我们吃了三顿自助餐，食物很美味。希望能再次住在这里。推荐给那些想在坎迪奥娜山顶附近找个安静的地方的情侣。
Dear Valued Guest,
Thank you for taking time to tell the world about our true hospitality !
The pleasure is all ours in having you reside with us and pleased to know that our views, rooms and cuisine were up to your preferred level of comfort.
Hope to see you again !
非常棒的旅馆，坐落在可以俯瞰康提（Kandy）的山上。从餐厅和观景台远眺景色绝佳，客房宽敞，大床舒适，饭菜上乘，工作人员超热心。它离康提的主要城镇地区只有大约一公里，走下去是很轻松愉快的。这里价格好，服务好。游泳池离酒店有点远，和旁边的酒店共用。
Dear Mr. Greg,
Thank you for taking time to tell the world about our true hospitality and for the opportunity given to serve you.
Going forward, the pool is located between the hills in order to offer you a nice pooling experience whilst sharing the same with hotel Tourmaline which belongs to the same company.
Be our guest once again !
很棒的酒店，能观赏到城市的美景，设施设备完善。员工的（服务）工作出色。我们来得不是时候，因为酒店正在举行婚礼，所以有一些房间不能够入住。也许下次（可以试试）。
Dear Prestigious Guest,
Thank you for the kind sentiments followed by your stay with us and for the opportunity given to serve you.
We’re pleased to note that, our magnificent views have played a good role in affording you with satisfaction, further I regret very much for any inconvenience caused due to the wedding.
Awaiting to offer you a far more relaxing experience next time !
这家酒店很棒，我们第一次来斯里兰卡的时候在这里住了2个晚上。当时我们还在度假，这是我们第一次去斯里兰卡，我可以非常肯定地说，这也不会是我们最后一次来这里。这里的员工非常热情，我们没有遇到什么大麻烦。我们是通过一家我们以前从没用过的机构预订的酒店，一切都很顺利，我会推荐他们，而且我绝对还会再次通过他们预订酒店。
Dear Valued Guest,
Thank you for the kind compliments which recommend us to other travelers.
It was indeed a pleasure to have you here as our guests and to learn that our associated have created you an exceptional stay thus to your word of praise.
Whilst remain hopeful of being your preferred hotel in Kandy, awaiting to be of your service once again !
所有的房间都可以俯瞰康提，壮观的景观。卧室还可以，但是卫生间非常小，浴缸和淋浴很难爬进去，在玻璃门下面有一个水泥墙挡住了！与斯里兰卡大部分的酒店一样，储藏空间很小，就好像他们根本不希望游客们在这里打开行李。自助早餐的品种很丰富，质量上乘味道也很好。酒水的价格也很合理。
Dear Valued Guest,
Thank you for taking time to share your holiday memories spent with us and glad to note that, our elegant views and outstanding cuisine were up to your preferred standards.
With regard to your comment on the bathroom & storage space, your constructive observations are welcomed positively & these issues will be addressed seriously.
Awaiting to receive the privilege of welcoming you once again !
