我不知道是什么促使人在贫民窟中建立一间酒店和进入被困在淤泥和不干净的地方。我被迫和我的一个客户一起呆在这里。除了平均的其余地方的房间是可以避免的。酒店管理系统是基于“我们不相信你”的原则。更多
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我不知道是什么促使人在贫民窟中建立一间酒店和进入被困在淤泥和不干净的地方。我被迫和我的一个客户一起呆在这里。除了平均的其余地方的房间是可以避免的。酒店管理系统是基于“我们不相信你”的原则。更多
显示较少Dear Mr.Sharma,
Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment.
May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same.
We hope you give us an opportunity to serve you again and wow you with our authentic hospitality.
Thank you,
With warm regards,
Nitin Saigal
Front Office Manager
我在Ramada住了好几天,我必须承认员工非常有礼貌。特别感谢宾客关系部的Hema,一直努力与顾客保持联系,并确保我住的舒适。坚持下去。
Dear Guest,
Greetings from Ramada Powai Hotel and Convention Centre!
Thank you for sharing your valuable feedback with us. We are glad to know that you liked our
culinary spread, services and hospitality and enjoyed your stay. It was a pleasure hosting you. Our
associates are always on their toes to serve patrons and make their stay a memorable one. Your
kind commendations have been shared with the team and received with much gratitude. We hope to
host you again for another amazing stay and keep impressing you with our excellent services.
Do connect with us through our social media channels for more upcoming offers and promotions.
Best Regards,
Nischint Pathania
General Manager
这家酒店很好,很适合夫妻度过美好的时光,酒店工作人员提供的客房服务也很好。我对这里的披萨不是很满意。我们吃的其他的食物很不错。下次一定要再来这家酒店。泳池到房间很远,所以没有想到会喜欢游泳。酒店门口附近不允许骑自行车,所以很失望。
Dear Guest,
Greetings from Ramada Powai Hotel and Convention Centre!
Thank you for giving us an opportunity to be of service to you during your visit to Powai. Our entire
team is overwhelmed to read your kind words of appreciation. Your appreciation will certainly
motivate them to scale new heights of excellence. However, we have noted your concerns regarding
the pizza.Your kind comments are greatly appreciated and it is always gratifying to receive such compliments.
We look forward to welcoming you again.
Best Regards,
Nischint Pathania
General Manager
我们在这住的非常愉快,收获了很不错的体验。酒店的工作人员都很友善也十分乐于助人。早餐是自助餐味道好极了,选择很多,食物也新鲜。健身房、泳池也相当不错。酒店经理Hema会很用心的倾听顾客的反馈,以此来提高酒店的服务水平。总的来说我对这家酒店的评价很高。
Dear Guest,
Greetings from Ramada Powai Hotel and Convention Centre!
It’s a sheer pleasure to have perfect reviews from our Guests on esteemed platform like TripAdvisor. We are glad to know that you liked your stay with us and loved our hospitality, accommodation and culinary spread.
Thank you for sharing your kind words for our associate. Your commendations have been shared with them.
Stay connected with us through our social media channels for upcoming offers and promotions.
Best Regards,
Nischint Pathania
General Manager
我们参观了这家酒店,房间很干净,工作人员也很热情,尤其是潘卡伊先生,他反应很快……服务迅速……附近的地方也不错。良好的环境……游泳池也在那里,它也很干净,免费提供沐浴露。
Dear Guest,
Greetings from Ramada Powai Hotel and convention Centre!
Thank you for taking out time to share your delightful feedback on this esteemed travel platform. Indeed, our team’s dedicated services and professionalism are our strengths. Your appreciation of their efforts makes us proud. Our team always steps out of their way to make our guests’ stay special and it was a pleasure hosting you. We are glad to be a part of your travel memories and look forward to welcoming you again soon with the same warmth and services.
Best Regards,
Nischint Pathania
General Manager
我在这家酒店的入住体验不太好,住宿以及食物都不太好。房间很糟糕,维护得也不好。在房间里用的晚餐也很差。早餐达不到星级酒店的标准,也不够热情,酒店的水平使得我们不会再来这里入住。
Dear Guest,
Greetings from Ramada Powai Hotel and Convention Centre!
Thank you for sharing your valuable feedback on Trip Advisor. It is always our prime endeavour to offer our guests with an exquisite stay experience. However, it’s disheartening to learn that we couldn’t live up to your expectations and sincerely apologize for the inconvenience you had to go through. While such is not the norm here, guests’ feedback helps us improve and work on our frail areas. Your concerns have been noted and shared with the team for requisite amendments. We hope you would give us an opportunity to serve you again with an overall improvement in areas highlighted by you. Thank you,
With warm regards,
Nischint Pathania
General Manager
太可悲了,住在这里完全是浪费金钱和时间。我需要这家酒店的全额退款。这家酒店服务标准非常差,安保措施做的很差,这家酒店有五分之一的房间保养不当,早餐无味,空调不工作,游乐区也关闭了,游泳池也很差劲。
Dear Guest,
Greetings from Ramada Powai Hotel and Convention Centre!
Guest feedback is crucial and treated with utmost importance by our team. It is our continuous
endeavour to offer our patrons with a memorable stay. However, we deeply regret that we were not able to
achieve the same during your stay.Our game rooms were booked for conferences. Since the hotel was on full occupancy, the swimming pool was over occupied with guests putting a toll on service. Please be assured that such lapse in services is not the norm here.
Your concerns have been noted for immediate rectifications.
We do hope that you’ll give us another opportunity to welcome you back for a flawless experience.
Best Regards,
Nischint Pathania
General Manager