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1 - 6 条点评,共 618 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月30日的点评

这家酒店极具风土人情,真的非常漂亮,用语言无法描述出来。酒店本身是一个融入了现代元素的传统建筑,但是建筑的核心非常巧妙。酒店一尘不染,而且位于离斋浦尔市中心2到3公里的地方,所以就我们而言这里的地理位置真的特别好。我们刚到酒店的时候就受到了热烈的欢迎,还提供了美味的苹果和薄荷冷饮。我们在这里怎么夸卡恩都不为过,他总是无处不在,随时准备帮助顾客,一直面带微笑。接待处的阿尔温德总是面带微笑为顾客忙前忙后,不仅帮我们安排了交通,还帮我们预定好了孔雀屋顶餐厅(超棒的餐厅)的座位,实际上他当时已经下了班!我们在酒店度过了迪瓦利节,并被非常暖心地邀请参加了普亚仪式。傍晚时分外面燃放烟花,然后我们就坐在阳台上看着整个斋普尔在烟花中绽放!在这家酒店住宿中唯一的小不满就是餐馆里面有一位服务员,当我们说想要辣味的食物时,他没有听取我们的意见,结果我们吃的饭菜真的很寡淡无味。他还让我们等白葡萄酒等了半个小时,酒最后端上来的时候却是热乎的。等我们想要付账的时候,他选择了忽略我们,所以我们干脆拿着装着酒瓶的冰桶离开了餐厅,就连那个冰桶也是要了很久之后才给我们的。我们的做法让他非常懊恼,因为管理层发现之后非常不开心。我们的投诉被很好的处理了!而对于餐厅而言,除了饭菜口味不重之外,品质确实也不太好。但不可否认的是酒店本身非常不错,工作人员对客人非常照顾,退房离开的时候还会有工作人员过来送别。大家记得不要去餐厅就行了。

感谢 Susan H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年11月20日已回复
Google 翻译

Dear Guest,

Greetings from WelcomHeritage Traditional Haveli,

Thank you for sharing your experience following your recent stay with us.

We are glad that you enjoyed the service levels at the hotel and have carried back fond memories of your stay at our property. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

I am deeply concerned with your feedback and sincerely regret the experience you had with the dining experience. However i am glad that you shared your concerns and we were help to assist and resolve. You shall notice a difference on your upcoming visits. We do hope you will treat this in isolation and not a reflection of our normal standards.

We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you.

Assuring you of our best attention at all times.

Sincerely,
Anil Mahla
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月28日的点评

我在斋浦尔参加排灯节期间,有幸入住在WelcomeHeritage ,我很喜欢这家装饰华丽的酒店。我住的房间很大,服务也很到位。酒店的食物味道是无与伦比的,这是我在这里享用了美味早餐和晚餐后的真实体会。酒店每名工作人员都是那么友善并且乐于助人——不但是餐厅经理Singh先生,还有在厨房、行李房和门厅服务的 Khan, Anoop, Avind,他们中每一个人!我是独自旅行,所以对我来说安全很重要,我在这里也确实找到了安全感。酒店位于老城区的中心,位置优越,值得强烈推荐!

感谢 moniuf
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年11月20日已回复
Google 翻译

Dear Guest,

Greetings from WH Traditional Haveli, Jaipur!

I am happy to see your positive comments regarding our Hotel, accommodation and services offered, quality of food and most importantly, the genuine warmth of our team, which I am extremely proud of. I have conveyed your compliments to everyone and I can assure you that your recognition will be a huge source of motivation for all of them!

Thank you for sharing your perspective about our hotel on Tripadvisor.

Warm regards,

Anil Mahla
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月24日的点评

这家酒店很棒,拥有漂亮的休息区,宽敞的卧室,很好的淋浴,环境非常干净,为您带来很棒的住宿体验。 早餐很棒,工作人员非常棒,拉什米热情地欢迎我们,汗可满足了我们的所有要求,罗山在早餐时为我们提供服务,我经常旅行,而他是我见过最好的酒店员工。我向所有来斋浦尔的人推荐这家酒店。

感谢 dreamingAuckland
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年11月20日已回复
Google 翻译

Dear Guest,

Greetings from WH Traditional Haveli, Jaipur!

We do appreciate you taking time out to share with us your experience while at our hotel.

Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I have personally complimented all the associates with whose services you were happy with. We take pride in training our associates and it is very heartwarming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel.

We sincerely await the opportunity to welcome you once again.

Warm Regards,

Anil Mahla
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月23日的点评 通过移动设备发表

哇!多么棒的一次正宗的住宿体验,一切都很棒。我女儿和我非常喜欢我们在这里度过的时光,锦上添花的是在Zaika餐厅的用餐。美味的食物,很好的服务,漂亮的餐厅。早餐很完美,给我们强烈推荐了多莎饼,没有让我们失望。服务员全都棒极了,特别是餐厅经理辛格先生。服务非常好。水疗按摩是结束一天繁忙的观光的完美方式,感谢地下室酒吧的工作人员。在我们入住的第一晚从阿格拉开车经过很长时间到达后,这里优质的服务和欢乐时光的饮品真是完美。感谢让我们在斋浦尔度过如此美好的时光。

感谢 Karen M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年10月24日已回复
Google 翻译

Dear Guest,

Thank you for taking out your valuable time and sharing your experience at the WH Traditional Haveli during your recent stay with us.

It is our utmost endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a pleasant and a comfortable stay.

We endeavour to inculcate a culture of “care” and I am happy to know that the team rose to the occasion. I have shared your compliments with my team and I am sure this will motivate and inspires us to achieve even greater heights of perfection.

It is truly encouraging to receive feedback such as yours and we look forward to the pleasure of welcoming you back soon.

Kind Regards,
Anil Mahla
General Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月20日的点评 通过移动设备发表

这是迄今为止我在印度吃过的最好的食物,服务很好。Godvarhan Singh领导着服务团队,他们都很细心,确保您拥有最好的美食体验!我们在那里的时候,拉杰什、布里吉莫汉和罗森都在。他们都很聪明!!晚餐吃Thali套餐,早餐吃咖喱卷饼——它们都很好吃

感谢 Glutenfreekiwi
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年10月24日已回复
Google 翻译

Dear Guest,

Thank you for sharing your experience during your recent stay at The WH Traditional Haveli, Jaipur

The entire team feels privileged and honored by your kind words of appreciation. I am glad to know that you especially enjoyed the service and attention from our team members. These are moments of satisfaction for us to note that our training's are going in the right direction.

We do hope you will recommend us to your friends and associates and look forward to your visit to Jaipur soon.

Kind Regards,
Anil Mahla
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月22日的点评

酒店氛围很好,是个安静舒适的住宿地点。Zaika是个很受欢迎的餐厅,有友好的工作人员和迷人的氛围,而地下酒吧Bottles和Chimney则是享用饮品和小吃的理想场所。特别值得一提的是一位礼宾员,我们不知道他叫什么每次见到都会笑着问候我们,让我们感觉宾至如归。

感谢 SACHINK1787
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
THH141,WelcomHeritage Traditional Haveli 的 General Manager,回复了这篇点评2019年10月23日已回复
Google 翻译

Dear Guest,

Greetings from WH Traditional Haveli, Jaipur!

Thank you for your kind compliments and for choosing our hotel as your accommodation choice.

It is always a pleasure to receive positive feedback and we are delighted to read your gracious compliments on the hotel.

Thank you once again for the appreciative note and we look forward to welcoming you back soon to Traditional Haveli.

Warm Regards,
Anil Mahla
General Manager

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