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该点评由 英语 翻译而成。 查看原文
Suzan A
斋普尔金色郁金香酒店的点评
2016年8月25日点评通过移动设备发表
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 General Manager，回复了这篇点评
回复时间：2016年9月29日
Dear Guest,
Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.
Our internet services have been outsourced to a nationally reputed service provider and we levy a minimal mark-up on their charges to recover our administrative costs. The reason we do not provide net access complimentary 24x7 in all our packages and travel agent special rates, is because we would then have to recover the cost equally from the room rate of all our guests rather than only actual users (currently ~60% of our guests) which we felt would be inherently unfair to those not using these services.
We are sorry you did not enjoy the food. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience.
Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur
21 cities. 33 hotels. 3500 rooms. Refreshing India.
Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.
Our internet services have been outsourced to a nationally reputed service provider and we levy a minimal mark-up on their charges to recover our administrative costs. The reason we do not provide net access complimentary 24x7 in all our packages and travel agent special rates, is because we would then have to recover the cost equally from the room rate of all our guests rather than only actual users (currently ~60% of our guests) which we felt would be inherently unfair to those not using these services.
We are sorry you did not enjoy the food. We continuously upgrade and refresh our menus and buffet offering at our restaurants to try and ensure that customers enjoy their experience.
Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur
21 cities. 33 hotels. 3500 rooms. Refreshing India.
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
MohitR387
1
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工作人员总是及时地满足他人的需要…在这儿住简直是一次压倒性的体验…不管是一天或一周..这个地方永远不会减弱它的魅力和专业度…不仅在酒店内提供帮助，而且也愿意缓解你在镇上其他地方的烦恼！
询问关于 斋普尔金色郁金香酒店 的问题
感谢 MohitR387
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 Manager，回复了这篇点评2017年8月8日已回复
Dear Guest
Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.
We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.
When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best Regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.
27 cities. 43 hotels. 4500 rooms. Refreshing India.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
l0vedeepishu86
印度法里达巴德
115
通过移动设备发表 
在我对Jaipur的正式访问期间参观了这家酒店。酒店坐落在城市广场，从主干道可以看见。接待区很小，但工作人员非常友好。房间干净整洁。自助早餐非常好，有各种各样的食物。一旦进入酒店，你在每一层都能感受到柠檬树酒店的标准。绝对是一个适合商务和个人旅行的好旅馆。
询问关于 斋普尔金色郁金香酒店 的问题
感谢 l0vedeepishu86
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 Manager，回复了这篇点评2017年7月21日已回复
Dear Guest
Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.
We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.
When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best Regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.
23 cities. 40 hotels. 4100 rooms. Refreshing India.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
anne k
1
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我上个月访问过印度，一位朋友推荐了这家酒店，我必须承认这家酒店没有让我失望。我在那里住得很好，工作人员总是乐于助人，服务很好，我们也很享受这里的游泳池，能够击败斋浦尔夏季的炎热。
询问关于 斋普尔金色郁金香酒店 的问题
感谢 anne k
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 Manager，回复了这篇点评2017年5月12日已回复
Dear Guest
Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.
We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.
When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best Regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.
23 cities. 40 hotels. 4100 rooms. Refreshing India.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
EStruwig
南非比勒陀利亚
13172
不错的现代化酒店。每天行程结束回到酒店都受到贵族般的欢迎。快乐而舒适的感觉。酒店的食物很好，服务也不错！但无线上网的规则很荒谬，每天30分钟免费。在这一点上应该跟别的酒店多学学。第二天我们连不上wifi，但是实在太累没力气抱怨！我们的床单干净，但靠垫该洗了！我们在这里度过了愉快的时光。
询问关于 斋普尔金色郁金香酒店 的问题
感谢 EStruwig
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 Manager，回复了这篇点评2017年6月12日已回复
Dear Guest,
Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.
Our internet services have been outsourced to a nationally reputed service provider and we levy a minimal mark-up on their charges to recover our administrative costs. The reason we do not provide net access complimentary 24x7 in all our packages and travel agent special rates, is because we would then have to recover the cost equally from the room rate of all our guests rather than only actual users (currently ~60% of our guests) which we felt would be inherently unfair to those not using these services.
However to avail high speed Wifi that suit your needs the best. May we suggest you to get in touch with us at the front desk and avail these nominally priced packages that suit your needs the best.
We are sorry you were not happy with the ambience of your room. Our attempt at Lemon Tree is to ensure the hotel is fresh, crisp and clean and we have laid down our processes accordingly. We have noted your observations and have re-briefed our Housekeeping team to strictly adhere to pre-defined procedures and maintain hygiene and freshness at all times. We assure you of a better experience on your next visit.
Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur
23 cities. 40 hotels. 4100 rooms. Refreshing India.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Ankit B
11
通过移动设备发表
前台在客户服务方面很棒，但是对屋顶酒吧非常失望，因为他们花了30多分钟，才让我们喝了第一杯饮料，甚至没有任何辅料，比如水或者冷苏打水饮料，并且已经恶化了苏打水服务的体验，这真的是一个令人悲哀的经历，带走了我的家人在这里的很多期待。客房服务再次带给了我们痛苦，因为我们为了要求的所有东西甚至牙刷，不得不打电话三次..我期望柠檬树酒店有更好的服务。
询问关于 斋普尔金色郁金香酒店 的问题
感谢 Ankit B
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in 查看原文
TheLemonTreeHotels，斋普尔金色郁金香酒店 的 Manager，回复了这篇点评2017年5月8日已回复
Dear Guest,
Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.
We apologize for the service you experienced at the Roof Top Bar. We have noted your observations and have re-briefed the team to be more organized and systematic in line with our standard operating procedures.
We are sorry our staff took a few minutes longer to deliver your request. We have re-briefed our staff to follow predefined procedures and be timely in attending to guest requests. We assure you of a better experience when you visit us next.
Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best regards,
Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur
23 cities. 40 hotels. 4100 rooms. Refreshing India.
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。