Dear Mr.Roy,
Thank you for your review! It was a pleasure to have you stay with us..
The location of the hotel is suitable for business travelers as well as people on personal visits, providing easy access to almost all parts of the city with very good connectivity and transport options. We are happy that it suited your purpose !
However, I am perturbed to see a low rating of 3 stars. I request you to please directly share with me any issues you faced during your stay so that we can work on them and correct ourselves. I can be reached on devraj.singh@tajhotels.com
We strive hard to deliver customized experiences for our esteemed guests like you. Thank you for choosing to stay with us and we look forward to welcoming you back to The Gateway Hotel EM Bypass Kolkata soon.
Warm regards,
Devraj Singh
General Manager