我们不支持您使用的这种浏览器。Tripadvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
让您以优惠价格入住
Expedia.com
US$36
+ US$0 税费
查⁠看优⁠惠
在21/09/30前可免费取消
Booking.com
US$40
+ US$0 税费
查⁠看优⁠惠
在21/10/01前可免费取消
Agoda.com
US$28
+ US$6 税费
查⁠看优⁠惠
Hotels.comUS$36
PricelineUS$32
TravelocityUS$36
查看全部 12 个优惠
价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。
附近酒店
点评 (577)
筛选点评
577 条结果
旅行者评分
110
226
104
73
64
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
110
226
104
73
64
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 577 条
2019年8月12日的点评 通过移动设备发表

地点很好,房间很干净,就是墙壁应该是之前的顾客小孩画画弄到的吧,看起来就好像比较旧似的。干净的部分还不错。床不是king size 的for suite room 所以有点失望。早餐选择蛮多就是味道蛮咸的,咖啡就让我这个每天早餐要喝咖啡的人很失望,咖啡机机第一天用的时候发现没有其他选项就只有一个button 就是coffee ,隔天就machine 不能用了,然后有大壶装的咖啡基本没有味道。酒店四周很多吃的,按摩的,也能步行到Dataran Pahlawan 还有Mahkota ,地点是超好的。

入住日期:2019年8月
旅行类型: 全家游
感谢 94liewj
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。
2019年6月28日的点评 通过移动设备发表

是旧了,墙壁污损,浴室墙角发霉,被子床铺感觉就是用很久了,但光看价钱跟位置其实很划算的附近吃的排档,百货商店都很近,如果只是过夜,其实还是可以的

感谢 460cathyl
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月10日的点评

我们在Agoda上办理了一晚的入住登记。我们需要停车但是停车优惠券丢了,即使我们还是酒店的客人,但最终仍然交了30令吉的罚款。在离开的这天,接待员要求我们自己去楼上的餐厅冰箱去拿存储的物品,因为缺少配备的工作人员,我们等待了将近15分钟才拿到我们的冷藏物品。酒店对于这件事甚至都没有给我们道歉。我们给前厅副经理发了一份投诉的电子邮件,但是甚至连预约经理Ashikin女士也没有给我们回复,这里基本上是我们住过的最差的酒店,也没有站立服务。

感谢 Slamjohn84
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
SMD30,桃浦泰勒斯海峡套房酒店  的 The Straits Hotel & Suites Management,回复了这篇点评2019年6月3日已回复
Google 翻译

Dear Mr Slamjohn84,
Thank you very much for your reviews of your stay at our hotel on TripAdvisor. We appreciate your genuine feedback, as we strive to improve with each and every stay.

We regret for disappointment you felt due to penalty charges of lost card and deficiency of hotel standard and services. As to clarify your following complaints:

1) Penalty RM 30 of Lost Card: We understand your frustration to pay penalty charges even though you are our in-house guest, however as like other secure parking management in Malaysia, it is required by the parking management company who operated our parking area for security of the area and for loss prevention as a missing parking card may be abused by the person who found. The penalize amount is RM 50 but we have managed to speak with the parking management in reducing it to RM 30. The policy on parking were highlighted during check in to all guest who requested parking.

2) Deficiency of Service: As for delivery of the item (frozen item), do understand that we required (approximate 15-20 mins) to retrieve the item at floor 23, wait for the lift and have it delivered to you. Being a team, we are committed to redefine our services. And guest comments will encourage us to strive further. We thank you very much for your stay.

Thanks,

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月1日的点评

我们订了一间双人床的房间。办理入住手续很方便,前台工作人员也非常的友好与乐于助人,他们非常清晰地向我们解释了必要的信息。乘电梯来到房间后,我们惊讶地发现竟然有这么棒的房间。请参考所拍摄的照片。床的质量很好,我们晚上睡得很好。这里看起来可以跟4、5星级的酒店房间媲美。停车场是跟隔壁的旅馆共用的。在这里我们可以方便地去到城镇的各个地方。酒店地理位置很好,远离街道的噪音,我非常推荐你们住在这里。

感谢 Long M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
SMD30,桃浦泰勒斯海峡套房酒店  的 General Manager,回复了这篇点评2019年5月6日已回复
Google 翻译

Dear Long M,

Thank you very much in sharing your experience with other travelers and hopefully we will welcome you back on your next Melaka visit.

Regards
Rudi Putra

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月11日的点评 通过移动设备发表

和家人在这里住了两天跨年和庆祝新年的到来。酒店看起来很好,房间很干净,各种设施都不错。酒店员工穿着得体,很友好,及时回答客人问题。泳池边上屋顶的风景很棒,酒店的新年庆祝活动也在那里。整体体验都很赞,下一次肯定还会选择这里。真是太棒了!

感谢 Kenneth1010
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
SM_Dept,桃浦泰勒斯海峡套房酒店  的 Manager,回复了这篇点评2019年4月15日已回复
Google 翻译

Dear Kenneth1010

Thank you for staying at the Straits Hotel & Suites, your choice accommodation in Melaka and for reviewing us in this forum.

We are glad that you had a good experience at our Hotel and had also enjoyed your stay with us. Do keep us in mind when your next trip brings you back to the city.

Once again, Thank you for staying with us and we look forward to welcoming you back to our Hotel.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月14日的点评 通过移动设备发表

这里的服务很差。我尝试给经理以及前台打电话,但是他们并不接我的电话也不给我回电话。前天我打电话给前台要熨斗,过了三十分钟才有人给我送熨斗。酒店的服务太差了,请提升一下酒店的服务质量。对不起是我们最不想听到的话。

感谢 arilamran
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
SM_Dept,桃浦泰勒斯海峡套房酒店  的 Manager,回复了这篇点评2019年3月18日已回复
Google 翻译

Dear Arilamran

Thank you for taking your time to share your valuable reviews in this forum. We regret to hear about your claim on the inefficiency of our Operator and also our Front Office staff with regards to the calls made to them for 30 minutes to be answered and then, put on hold. It has always been our normal practice that all calls will be answered within 3 rings and we were surprised that this has happened. Nevertheless, we will have this matter checked and rectified.

As for the delivery of the iron to your room which took 30 minutes, it is a standard time required (approx.15 mins to 30 mins) as our Housekeeping will require to locate the item, wait for the lift and have it delivered to you. However, no complaints were received by our Front Office staff with regards to the above during your stay or upon your check-out. Neither did you provide us with full details of the date and time the request was made on both occasions, we were unable to define the cause of the hiccups more accurately.

The experiences that you described are not characteristic of the level of service our hotel strives to provide and we apologise your stay was unsatisfactory. However, we thank you for your feedback will continue reviewing and improving our services.


举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评