Bula Mbykova,
The General Manager has spoken to the Executive Housekeeper regarding your expensive converter plug, both the EH and the Front Office Manager checked your room, unfortunately there was nothing left in your villa, if we had found it, it would have been logged and we would send to you.
Pleased to hear that you enjoyed your villa with secluded beach access.
There is a huge breakfast buffet to choose from and you can go back and choose as many times as you like, the a la carte breakfast menu is a choice of one item, however choose as many as you like from the buffet.
Also pleased to hear that your complementary foot massage was a great experience.
For the remainder of the negative comments posted above, we have taken all on board and are sorry that you experienced these, rest assured quality service and delivery is a top priority at Matamanoa Island and your comments have been passed on to the relevant departments for scrutiny.
Vinaka and please don't hesitate to contact me further should you have any other comments or if you locate your converter plug.