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附近酒店
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1 - 6 条点评,共 3,198 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评

我们一家五口入住了一间套房,这个套房非常宽敞舒适,在房间内你可以看到火山的美景,只要不遇上多云天气都能看到。我们在入住的最后一天终于看到了这座火山,美景令人印象深刻。我们入住期间雨下得很大,但工作人员会开着高尔夫球车带我们四处走。这座酒店的建筑古色古香,温泉很棒,食物和服务都是顶级的。

感谢 nikila752013
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Relaciones con Clientes,回复了这篇点评回复时间:3周前
Google 翻译

Hello nikila752013!

We would like to thank you for selecting Arenal Springs Resort & Spa to spend your vacation. We are so glad to know you had a great time and enjoyed a lot our attentive and friendly staff, our amazing view of the majestic Arenal Volcano, and our excellent ambiance. No doubt, we appreciate the time you took to share your comments; as a matter of fact, every opinion is always taken into consideration to continue improving and providing the best. Thanks a lot for your review. We look forward to having you again.

Kind Regards from all the staff of Arenal Springs Resort & Spa.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月20日的点评 通过移动设备发表

这个酒店位于一个很不错的位置,这是一个美丽的度假胜地。在游览了当地一两个小时后,去带酒吧的温泉池是一种很棒的消遣方式。房间宽敞,设备齐全。我们在意大利餐馆吃饭,饭菜和服务都很好。

感谢 Toni M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Relaciones con Clientes,回复了这篇点评2019年7月23日已回复
Google 翻译

Hello londontmar!

First of all, we would like to thank you for selecting Arenal Springs Resort & Spa to spend your vacation time; in fact, it has been a great pleasure to have you here with us during your stay. We are so happy because of the fact our resort was perfect for you and as a consequence, you enjoyed our excellent service and attention, our clean and cozy rooms, and our relaxing hot springs and great ambiance by the pool area. Definitely, reading your review makes us feel proud of our work and effort to give the best to our guests. Thanks a lot for sharing your opinions and comments, we appreciate it a lot. We look forward to having you again.

Kind regards from all the staff of Arenal Springs Resort & Spa.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月27日的点评

很高兴我们在那里住了两个晚上。所有的房间都在小屋里,外面带有一个休息区。私密性很好,尽管在隔壁还有一个房间。我们看不到火山的全景,因为它总是被云层覆盖着。度假村本身有两个很棒的温泉池和一个冷水池。非常好。食物不多,即使自助早餐的选择很多,但也没有什么好吃的。位置和设施都很棒!场地也是。

感谢 TravelerC55
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RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Relaciones con Clientes,回复了这篇点评2019年6月2日已回复
Google 翻译

Hello TravelerC55!

We would like to thank you for choosing Arenal Springs Resort & Spa to spend your vacation time, it has been a great pleasure to have you with us during your stay. We are glad to know our resort was beautiful, clean and perfect to have a very good vacation. It is nice the fact you enjoyed our delicious various food options, our very attentive and professional staff, and our amazing view of the majestic Arenal Volcano from the tranquility of our rooms. Definitely, we look forward to having you again. Thanks a lot for your comments and opinions, they always make us improve and become a better hotel.

Kind Regards from all the staff of Arenal Springs Resort & Spa

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月5日的点评

我们非常喜欢我们在阿里纳斯泉的住宿,这是一家完美的酒店。我们的小孩(5岁和7岁)非常喜欢在游泳池里吃东西,在雨林的操场上玩耍。早上的瑜伽很不错,早餐非常美味,是我们吃过的最好吃的水果,工作人员都非常友好,火山的景色很壮观。酒店离拉福图纳乘出租车只有很短的车程(单程10美元),我们大部分晚餐都是在那里吃的。我们希望尽快再回来这里。

感谢 d0915
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RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Relaciones con Clientes,回复了这篇点评2019年5月9日已回复
Google 翻译

Hello d0915!

Hope you are doing great!

We would like to thank you for your comments and opinions about that you could start your days with our amazing yoga lessons and the best Costa Rican breakfast. It is great to know that your children had a great time taking advantage of the playground and pool area. Nothing makes us feel happier than reading comments like yours, because the Staff who works here does their best to give all of our guests the best experience.
We will be waiting for the next time you come to give you nothing but the very best of us, once again.

Kind Regards.

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2019年4月21日的点评 通过移动设备发表

我们最近带着三个孩子到这个酒店住的--三个孩子分别4岁、10岁和11岁。我们都超级喜欢这家酒店。火山的风景美极了,餐馆很好,泳池也很美。有一个休闲的吊床区和一个儿童游乐场,每天早上都有瑜伽,房间的私密性很好。酒店保持的不错,房间非常干净奢华。我强力推荐准备在阿里纳斯住宿的家庭到这家酒店来。

感谢 Kim S
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RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Relaciones con Clientes,回复了这篇点评2019年4月22日已回复
Google 翻译

Hello Kim!

Hope you are fine!


First of all, we would like to thank you for the time you took to write and share your opinion, your comment is really welcome for everyone who works in Arenal Springs Resort & Spa because nothing makes us happier than reading that you had a blast during your stay with us, enjoying the delicious food we offer at the three different restaurants we have in our premises, and the privacy of our wonderful rooms and gardens really impressed you. We will be waiting for the next time you come to give you nothing but the very best of us.

Kind Regards.

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2019年4月11日的点评

我觉得我们选错酒店了。这是一个很大的美式度假村,吸引了很多家庭。我们的房间还不错,宽敞整洁,设施齐全,有一个小庭院和还可以看到无与伦比的火山景观。有些房间靠近接待处;酒店提供的穿梭服务还不错,花园打理的也很好;游泳池区域一般,配有日光浴床位,不过遮光不足;热水池真是要热死了!主泳池比较脏,真正去游泳的人还是算了吧;我们在这里吃过两顿晚餐,一次在意式餐厅,一次在哥斯达黎加吃了自助晚餐,两顿饭都没有什么印象,氛围就像走进大食堂,还不如酒店的餐厅;早餐是普通的自助餐,没什么特别的。不过,我不会再去了。

感谢 lambley
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
RecepcionASRS,Arenal Springs Resort and Spa 的 Director de Recepción,回复了这篇点评2019年4月22日已回复
Google 翻译

Hi lambley!

First and foremost, we would like to thank you for taking the time to give us a review, we have always thought that every comment and opinion is helpful to improve and become a better place to stay. We are glad to know you liked our well-equiped, spacious and clean rooms;besides, it is really nice that you enjoyed our great view of the amazing Arenal Volcano. On the other hand, we are so sorry because of the fact you ended up your stay unsatisfied, we aim to make every vacation an unforgettable experience; therefore, we will work on the aspects mentioned with the idea of getting further satisfied guests.

Kind Regards from all the staff of Arenal Springs Resort & Spa.

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