这个酒店靠近机场,床很舒服,这些都还不错。我唯一的抱怨是浴室里的热水浴缸。不知道该如何设置排水沟,之前顾客的头发仍留在浴缸的边缘。看到后感到有点恶心。更多
- 免费Wifi
- 免费停车
- 访问酒店网站
这个酒店靠近机场,床很舒服,这些都还不错。我唯一的抱怨是浴室里的热水浴缸。不知道该如何设置排水沟,之前顾客的头发仍留在浴缸的边缘。看到后感到有点恶心。更多
显示较少Dear Danjfrank25,
Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your bathroom. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest.
Respectfully,
我访问哥斯达黎加圣何塞,是为了休息和放松。为此,我选择了在机场附近的这家酒店。前台人员很友善,帮我办理登记入住手续,因为我提前了几小时到达,还要求提供远离噪音的客房,于是他们给了我一个靠近泳池的安静的房间。优质的服务,友好的员工。
Dear Guest,
Your message was appreciated. It us good to hear that you were pleased with our location and our staff. We look forward you visit us again, the next time you travel to San José.
Best regards,
我在2017年4月的时候在这家酒店举办了会议。大会服务、设施、食物和工作人员都是很棒的。可惜房间有点旧了。然而,只是住几晚而已所以没什么大问题,但如果是住很长时间就不合适了。会议室也旧了。他们应该尽快进行装修。然而,员工友善和关注客户的服务是很棒的。他们试图非常快速的尽可能的解决任何问题!
Dear Mr. Carvalho,
Thank you for your review and for choosing our property to stay in San Jose. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Best regards!
-酒店告诉我们有一间新装修的房间,但当我们到达时,他们好像不知道我们的要求。-房间非常破旧,不干净-绝对不像告诉我们那样4星级的住宿条件...更像是2星级-房间里没有洗衣房-所以我们不得不更换房间,因为第一个房间里的浴缸破损,窗户关不 - 但新换的房间也不是很完美--餐饮部没有凉爽的房间 - 没有淋浴帘,当我们洗澡时,地板完全都泡湿了--水槽里排水不畅通- 家具闻起来像霉菌一样,颜色如同被染色的亚麻布--房间很脏,所以我们不敢在那里吃早餐--不会建议住在这里。
Dear Ms. Mckenzie,
I would like to take this opportunity to apologize for your unpleasant experience as a guest. I appreciate the time that you took to bring this matter to our attention. By telling us what you don’t liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
Best regards!
我在这里住得很好。在前台有一个叫杰弗里的人,他知道整个地区的各种各样的活动。他们提供了可以俯瞰游泳池的早餐,真的很不错。我绝对推荐它。
Dear Joshua,
Thanks for choosing us; our commitment is to make your stay memorable. We appreciate your feedback! We glad to know that Jeffrey reated you well.
We hope we will see you again on your next visit to our country,
Best regards
我们必须找到一个靠近机场的地方,而且希望能找到一个有24个小时免费接送到圣何塞的地方。很高兴我们找到了这家酒店!房间干净,床很舒适。工作人员非常专业和友好。免费的自助早餐,5星!希望我们能多呆一会儿。
Dear Brittany,
Thanks for your review. We are glad you had a nice stay, and that you enjoyed our complimentary breakfast buffet.
We hope to return soon.
Your feedback is valuable
Best regards,
酒店还挺好的-虽然它没有我期望中美国温德汉姆酒店能带给人的那种满意度,但是还挺干净的,而且酒店的员工很友好。停车场附近有一家硬石餐馆。就美国人的标准来说,这家酒店的餐厅挺贵的,不过谁让它挨着机场呢。我们没有游泳,但看了看泳池,有点儿旧了。这里可以免费停车,有免费的WIFI.
Dear Dania,
We are glad that your stay has been pleasant and that our location and facilities were convenient for you.
We hope you visit us the next time you travel to Costa Rica.
Best regards!