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1 - 6 条点评,共 1,793 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

一个懂得如何接待客人的员工给予了我们难以置信的热情和贴心的安排。从我们到达直到离开,一切都很顺利。酒店经理24小时待命,非常乐于助人。Shana酒店融合了自然,丛林和美丽的海滩。我不认为在哥斯达黎加有比这个美丽的酒店更好的服务了。

感谢 Marioagualitto
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.it 查看原文
Shana-Management,Shana By The Beach, Hotel Residence & Spa 的 Public Relations Manager,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear Marioagualitto

We appreciate you selecting Shana By The Beach Hotel & Spa as your vacation destination and are so happy to read that you had a wonderful experience for your stay with us. Thank You so much for the 5 Star Rating and taking the time to write this review. Our staff and management will be pleased to read your comments. Thanks Again! Hope to see you again soon.

Pura Vida

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2019年5月7日的点评 通过移动设备发表

我们在这家酒店度过了最愉快的一个假期。酒店不是5星级的,它可能会是4.5星级的,但工作人员值得打6星。工作人员非常友善,热情欢迎了我们,并把我们一家人照顾得很好。当你遇到一群很好并乐于助人的人时,其实就不会在乎其他细节了,其是这里酒店的房间还是挺棒的,整个酒店也都非常漂亮。酒店的沙滩令人赞叹,我们在这里见到的猴子和鸟比在国家公园里都多。这家酒店真的是热带雨林中的天堂。

感谢 641fabians
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Shana-Management,Shana By The Beach, Hotel Residence & Spa 的 Guest Relations Manager,回复了这篇点评2019年5月9日已回复
Google 翻译

Dear 641fabians,

Thank you for joining us in paradise at Shana By The Beach and we thank you for taking the time to share your experience with us as well as the TripAdvisor community! It sounds like you had a wonderful time overall and enjoyed rubbing elbows with some of the most amazing wildlife that Mother Nature has to offer. It is a delight to hear that our staff was able to contribute to ensuring that your vacation was stress-free and provided you with the true sense of "Pura Vida" for which the ticos are so famously known for. The Manuel Antonio National Park is a true naturistic gem that we highly advice all of our guests to visit as it is guaranteed that you will encounter more wild life there than anywhere else.

We thank you for this glowing review!

Pura Vida

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2019年4月17日的点评

我和丈夫上周住在这家酒店,玩得非常开心。我们喜欢这里的员工、野生动物和周围的风景以及这美丽的酒店。我们绝对会再回来的!

与这家酒店合作收集的点评
感谢 Nicole B
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Shana-Management,Shana By The Beach, Hotel Residence & Spa 的 Guest Relations Manager,回复了这篇点评2019年4月18日已回复
Google 翻译

Dear Nicole B,

We would like to thank you for the praising review you shared following your recent visit to our Shana By The Beach hotel and are delighted to read that we were able to match your expectations. We are always delighted to read such generous reviews that are accompanied with a high score of five stars - we always appreciate the time our guests take out if their day to write a review. Being in the hospitality business, we truly appreciate the feedback and it extremely refreshing to know that all of your encounters with the staff of Shana were all positive and that they welcomed you in the best matter.

The beauty of the nature of Manuel Antonio seems to be unparalleled and it is truly fascinating the amount of unique flora and fauna in this region- it is no surprise as to why this is a haven for tourists. We would be more than honoured to host you in our hotel again!

Pura Vida

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2019年4月4日的点评

Shana酒店的员工太棒了。他们总是和蔼可亲,乐于助人。我们住的房间非常适合我们五口之家。我们有一个很好的厨房,景色很棒。路上的野生动物让我们去海滩的步行变得非常有趣。我们看到了嚎叫的猴子,巨嘴鸟,树懒等等。当我们在餐厅吃早餐时,看到一只树懒,早晨会过得很愉快。我们都认为食物也很好吃。大多数晚上我们都在泳池边吃晚饭。我们喜欢那种轻松随意的气氛。

感谢 timshaff14
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Shana-Management,Shana By The Beach, Hotel Residence & Spa 的 Guest Relations Manager,回复了这篇点评2019年4月6日已回复
Google 翻译

Dear timshaff14,

We would just like to thank you so much for sharing about your recent visit to Shana By The Beach; the wonderful comments and the bonus of the score of five stars! Your overall happiness with your holiday is our staffs number one priority- each staff member in every department of our hotel is dedicated to providing the best customer service to each of our guests. We're more than delighted to read that you and your family enjoyed the room type labeled as a Studio Room; designed with a fully equipped kitchen, two king size beds and a spacious balcony it is the perfect room for families!

It is no secret that the jungle of Manuel Antonio is abundant with all sorts of unique and exotic wildlife - one of the main reasons it obtains so many visitors from all over the world; we're always glad to read that our guests could get a peak into our daily life of living amongst these beautiful creatures. Our "resident" sloth is definitely a treat for all of our guests - moreso after we have been informed that there is actually a mother and baby sloth roaming the property!

It is refreshing to know that you were able to enjoy all the culinary experiences at our restaurant and enjoy the relaxing atmosphere by our pool/pool bar. We would love to have you and your family again!

Pura Vida

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2019年3月30日的点评 通过移动设备发表

我享受在“沙滩边的莎娜”酒店的住宿。酒店工作人员非常热情、友善,尤其是温泉浴场的两位可爱的女士!酒店食物还不错,但是水果和饮料都非常好,味道浓郁!(那是玛格丽塔鸡尾酒)……我喜欢亲近自然的经历(我们早餐时看到了猴子,哇!),总之是非常不错的经历。没有任何抱怨!谢谢你们,“莎娜”酒店的员工。

感谢 Latrease O
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Shana-Management,Shana By The Beach, Hotel Residence & Spa 的 Guest Relations Manager,回复了这篇点评2019年3月31日已回复
Google 翻译

Dear Latrease O,

Always lovely to hear from our guests and learn exactly how they perceived our services throughout our entire hotel including both the restaurant and pool bar - we would like to thank you for the five star rating and these kind comments! We will continue to do our very best in carrying forward our service of principles to delight our guests; we believe a hotel can only function as well as the service it provides.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Pura Vida

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