Dear Joanne T
We are so pleased to read that you enjoyed all the wildlife and your stay at Shana By The Beach Hotel and Spa. It was a pleasure meeting you and hope to see you again soon.
We appreciate you selecting Shana By The Beach Hotel & Spa as your vacation destination and are so happy to read that you had a wonderful experience for your stay with us. Thank You so much for the 5 Star Rating and taking the time to write this review. Our staff and management will be pleased to read your comments. Thanks Again! Hope to see you again soon.
Thank you for joining us in paradise at Shana By The Beach and we thank you for taking the time to share your experience with us as well as the TripAdvisor community! It sounds like you had a wonderful time overall and enjoyed rubbing elbows with some of the most amazing wildlife that Mother Nature has to offer. It is a delight to hear that our staff was able to contribute to ensuring that your vacation was stress-free and provided you with the true sense of "Pura Vida" for which the ticos are so famously known for. The Manuel Antonio National Park is a true naturistic gem that we highly advice all of our guests to visit as it is guaranteed that you will encounter more wild life there than anywhere else.
We thank you for this glowing review!
Dear Nicole B,
We would like to thank you for the praising review you shared following your recent visit to our Shana By The Beach hotel and are delighted to read that we were able to match your expectations. We are always delighted to read such generous reviews that are accompanied with a high score of five stars - we always appreciate the time our guests take out if their day to write a review. Being in the hospitality business, we truly appreciate the feedback and it extremely refreshing to know that all of your encounters with the staff of Shana were all positive and that they welcomed you in the best matter.
The beauty of the nature of Manuel Antonio seems to be unparalleled and it is truly fascinating the amount of unique flora and fauna in this region- it is no surprise as to why this is a haven for tourists. We would be more than honoured to host you in our hotel again!
We would just like to thank you so much for sharing about your recent visit to Shana By The Beach; the wonderful comments and the bonus of the score of five stars! Your overall happiness with your holiday is our staffs number one priority- each staff member in every department of our hotel is dedicated to providing the best customer service to each of our guests. We're more than delighted to read that you and your family enjoyed the room type labeled as a Studio Room; designed with a fully equipped kitchen, two king size beds and a spacious balcony it is the perfect room for families!
It is no secret that the jungle of Manuel Antonio is abundant with all sorts of unique and exotic wildlife - one of the main reasons it obtains so many visitors from all over the world; we're always glad to read that our guests could get a peak into our daily life of living amongst these beautiful creatures. Our "resident" sloth is definitely a treat for all of our guests - moreso after we have been informed that there is actually a mother and baby sloth roaming the property!
It is refreshing to know that you were able to enjoy all the culinary experiences at our restaurant and enjoy the relaxing atmosphere by our pool/pool bar. We would love to have you and your family again!
Dear Latrease O,
Always lovely to hear from our guests and learn exactly how they perceived our services throughout our entire hotel including both the restaurant and pool bar - we would like to thank you for the five star rating and these kind comments! We will continue to do our very best in carrying forward our service of principles to delight our guests; we believe a hotel can only function as well as the service it provides.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.