Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评
回复时间:2024年2月19日
Dear Mr Andy, We are grateful that although there are many hotels in Sapa, you still chose KK Sapa Hotel for the stay on your anniversary. Thank you for giving us a chance to make this special day even more wonderful and memorable.
Your review made our day! It's our pleasure to provide the best experiences to our guests, and we are glad that this commitment was reflected on your recent visit. Not only the unique mountain view but also the service friendliness were recognized by you.
Thanks so much for your kind words and for being a fantastic customer. Please come back to see us soon! Sincerely,
Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评2024年11月2日已回复
Google 翻译
Dear Valued guest, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staffs are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future. Sincerely Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
我很担心独自旅行,因为这是我第一次去沙巴。因为我不懂英语,沟通起来相当困难。但当我来到KK后,Sarah会说中文并帮助我,虽然她的同事不懂中文,但他们也非常努力地了解我并帮助我得到最好的回应。总体来说,客厅不错,景观也不错,还有打折的大堂,到spa市中心也很近,另外如果去旅游景点也挺方便的。我是朋友介绍的,他们都说这是一家不错的酒店,我会推荐给其他人,并且还会再来的。 thanks KK Sapa Hotel
Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评2024年10月24日已回复
Google 翻译
Dear Valued guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us. If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements. We sincerely hope you enjoyed your stay and will come back again! Sincerely,
Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评2024年10月19日已回复
Google 翻译
Dear Sir/Mam, Thank you for taking the time to review the hotel. Your feedback and comments will be extremely valuable contributions to our efforts to improve service quality throughout the entire process of guest operation hotel. Once again, KK Sapa hotel sincerely thanks for your choice and looks forward to once again welcoming and serving you and your family in the coming time to feel the change and carefully about the service that the hotel has committed. Best regards,
Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评2024年8月23日已回复
Google 翻译
Dear Sir/Mam, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us. If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements. We sincerely hope you enjoyed your stay and will come back again! Sincerely,
Tran Nguyen Nhat Linh,KK Sapa Hotel 的 Dịch vụ khách hàng / Lễ tân,回复了这篇点评2024年8月23日已回复
Google 翻译
Dear Sir/Mam, Just wanted to let you know how much your review means to us here at KK Sapa Hotel. In addition Not only the unique mountain view and unique architecture , the hotel team also always tries our best to provide customers the high-class services worthy of 5 star standard. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.