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1 - 6 条点评,共 519 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月23日的点评 通过移动设备发表

酒店在网站上描述得比实际情况要好。公寓式房间,是冷砖地板和言过其实的家具。配件很便宜,但试图表现出高端,可悲的没有达到目标。即使在屋顶餐厅,食物也很一般。屋顶是观看周围环境的好地方,可以去喝一杯,然后离开。水疗中心的按摩打分过高,价格也过高。酒店试图取悦客人,但没有达到目标,也没抓住要点。要不是在台风中没有房间,否则我不会留在这里,最好去其他酒店。

感谢 Meg_Redding
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
gorichville,比维尔饭店 的 General Manager,回复了这篇点评2017年11月20日已回复
Google 翻译


October 31, 2017


Dear Ms. Redding,

Warm Greetings from Vivere Hotel!

It has been a pleasure to be of service to valuable guests such as yourself. However, I have learned that during your stay, we have caused you some inconvenience. We thank you for bringing up your concerns as this is a way for us to further improve our services and facilities.

It may interest you to know that we have undergone and still on continuous process of renovating our hotel and modernizing our hotel suites. As one of our advocacies is into Environmental Sustainability (we received an award from GRAT in line with their Zero Carbon Resorts Project for implementing energy and resource efficiency following 3R Methodology, the REDUCE, REPLACE, and REDESIGN and for the continuous effort to contribute towards lowering carbon footprint of the Philippines tourism sector), all of the floorings in the rooms are made with natural marble stones which help prevent infestation of allergens and harmful pathogens because it has an ability to keep minute particles from thriving and also finding livable space on the surface. It does not emit Volatile Organic Compounds or harmful gases which are beneficial to both hotel guests and environment. All outdated furniture has been replaced with modernized design along with the room renovation. I have counseled the Housekeeping Executive to ensure they thoroughly inspect the rooms to make certain rooms are in optimum condition at all times. Rest assured that we will reserve one of our newly renovated rooms on your next visit. Moreover, I have met with the Food & Beverage Manager to discuss on possible ways on how we could improve our dishes and look for various selections that we may include to our current menu. Furthermore, our Spa and Wellness Center is equipped with a pool of skilled therapists combined with the best natural products. But we shall continuously strive to improve our Spa Services, where we presently apply special discounted rates which are pegged at its lowest compared to other hotels in Muntinlupa City.

Ms. Redding, please know we value you and that indeed you have a voice. We will continuously strive to better ourselves as you deserve only the best. We are hoping for your kind understanding and to please give us a chance to make up for our flaw. We would certainly be most happy to have the opportunity to welcome you back at our hotel. Kindly advice us of your return date, so I may personally ensure a more comfortable and memorable stay. If there is anything at all that I may do for you, feel free to call me at the office at +632 771 7777 or email me at gso@viverehotel.com.ph.

Thank you very much again and may you have abundant blessings always.


Sincerely yours,

Elvie Sanchez-Quiazon
General Manager

October 31, 2017


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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年10月15日的点评 通过移动设备发表

比维尔旅馆是一个又棒又惊讶的像家一样而又放松的住宿之地。房间宽敞又舒适。食物和服务都很出色。旅馆提供免费的往返交通带你到地铁周边你所选的目的地。我会推荐它吗……那肯定是啦!
#viveremoments

感谢 liz1109
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月29日的点评 通过移动设备发表

在我们生日的时候,我们经常在这家不错的酒店里庆祝生日。比维尔饭店是最好的选择之一!所有年龄的家庭成员都喜欢这些设施。他们的套房很宽敞,孩子们可以奔跑玩耍。在我们居住期间,凯伦、凯文、普琳、保罗、格里、简和拉姆这样的团队成员都非常乐于助人和可靠。向礼宾部门致敬,他们把我们的众多成员引导到了最近的购物中心。总的来说,这是一次难忘的经历,谢谢比维尔饭店。

1  感谢 Dana Claris P
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
gorichville,比维尔饭店 的 General Manager,回复了这篇点评2017年9月17日已回复
Google 翻译

Dearest Valued Guest,

We are so glad to hear of your enjoyable experience celebrating birthdays at Vivere Hotel. It is always a pleasure for us to be of service and to hopefully, exceed your expectations whilst checked in with us. Your kind words about the team of Karen, Kevin, Princess, Paolo, Gerry, Jane, Ram, as well as the concierge staff will surely be communicated to them.

It may delight you to know that our rooms & bathrooms are currently undergoing renovation, including the replacement of all bathtubs, to further give our customers a most memorable experience.

Thank you once again and we hope we will have the chance to welcome you back.

Sincerely,

Ms. Elvie Sanchez Quiazon
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年8月14日的点评

每件事情都是5星。特别的支持,礼貌的讲话,很棒的房间。环境是那么好。所有的都很棒。我最喜欢的是支持的方式,工作人员总是微笑待人。酒店距离机场30分钟的路程。只有一件事情会错过就是食物。对当地人来说很棒,但是素食和印度菜有点难找,但是能生存下来。

感谢 Mohammed R
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.in 查看原文
gorichville,比维尔饭店 的 General Manager,回复了这篇点评2017年8月30日已回复
Google 翻译

Dearest Valued Guest,

Thank you for taking the time to review our hotel. We are so delighted to hear of your enjoyable stay with us! The staff will surely hear of your kind words - it is always our pleasure to be of service.

It may delight you to know that our rooms & bathrooms are currently undergoing renovation, including the replacement of all bathtubs, to further give our customers a most memorable experience.

Thank you once again and we hope we will have the chance to welcome you back.

Sincerely,

Ms. Elvie Sanchez Quiazon
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月28日的点评 通过移动设备发表

和父母在他们酒店的套房里入住过一晚。酒店离商场很近。他们的早餐自助有超级多的选择,并且味道也不错。但是墙壁太薄了以至于我甚至可以听到隔壁房间的电视声音。同样的,他们没有一个合适的区域提供给在他们大堂打盹的客人-他们在大街上设置了一条没有屋顶的小路。除了这点,是一个适合入住的好地方。

感谢 283kristinf
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
gorichville,比维尔饭店 的 General Manager,回复了这篇点评2017年8月17日已回复
Google 翻译

Dearest Valued Guest,

Thank you for taking the time to review our hotel. We are delighted to hear that your room was to your liking as well as our inroom amenities.

It may delight you to know that our rooms & bathrooms are currently undergoing renovation, including the replacement of all bathtubs, to further give our customers a most memorable experience.

Thank you once again and we hope we will have the chance to welcome you back.

Sincerely,

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月12日的点评

自助餐价格低于1千,食物种类繁多。坐标在31楼的泳池边,他们接受现金和信用卡。如果需要预订,打电话给他们。停车位可以用。服务很值得称赞。

感谢 Jana D
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
gorichville,比维尔饭店 的 General Manager,回复了这篇点评2017年8月9日已回复
Google 翻译

Dearest Valued Guest,

Warm greetings from Vivere Hotel!

Thank you for your wonderful review of our restaurant. We are so happy to hear that you enjoyed our wide selection of breakfast :)

It may delight you to know that our rooms & bathrooms are currently undergoing renovation, including the replacement of all bathtubs, to further give our customers a most memorable experience.

Thank you once again and we hope we will have the chance to welcome you back.

Sincerely,

Elvie Sanchez-Quiazon
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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