Hi Ms. Nancy,
Greetings from Nichols Airport Hotel.
In light of your concern regarding the SPA, we do not know anything about what the therapist is doing during and after the massage since they are a 3rd party consignee here at the hotel. The management had an investigation and we seek assistance to the owner of the SPA, we informed her about the case of her therapist and she was informed aswell of her employees about what happend. As per the owner of the SPA the therapist is no longer connected to her and to the Hotel. In behalf of our Hotel we would like to take this oppurtunity thank you for this review and this serves as a reminder for us to provide better service on your next stay and to all of our other guests as well.
Thank you and God Bless!!
Sincerely,
Carlo DC. Alumpe
Duty Manager
Nichols Airprot Hotel