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Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It is our highest ambition to provide the best lodging experience to our valued guests and your voice is important to us. We hope to see you again and that you'll finally be truly impressed with our improvements.
Thank you for staying at the Days Inn & Suites Payson Hotel. I do apologize for the discomfort you experienced with the bed and the toilet, but I'm glad we were able to meet your expectations of cleanliness and great impression we made with our pool. We will address the maintenance task right away for the benefit of our future guests, which
hopefully will include yourself.