Your feedback is appreciated. Our breakfast is one of the major highlights for many of our guests, so I’m thrilled to hear that you enjoyed this aspect of your stay as well. However, it’s disappointing to know that we may have missed the mark in a few other key areas while you were here. As you know, our brand has a very high standard to uphold and we work very hard to ensure we are exceeding our guest's expectations; I apologize that this was not the case in your situation. Your comments will be shared with my team and looked into further. We hope you’ll give us the chance to win back your trust on a future visit. Thank you.
It’s wonderful to hear that you enjoyed your accommodations and that you were able to get a good night of sleep during your stay. We greatly appreciate your recommendation and are thrilled that you’ll be visiting us again in the future. We look forward to your return. Thank you!
We're thrilled to hear that you enjoyed your time with us and that you'd recommend our hotel to others! We appreciate your loyalty to our brand and work hard to let you know how much we value you as our guest. We look forward to welcoming you back soon, and thank you for sharing your experience at the Hilton Garden Inn Phoenix Airport North.
Hi Michael! Thank you for your review. Since you had an early morning flight, we're happy you were able to take advantage of our convenient location so close to the airport. I apologize for the inconveniences you experienced upon your arrival, and I'm glad we were able to rectify those situations quickly. We hope you'll consider staying with us again so we may have the chance to win you over completely.
We are delighted that you had a great stay and found that the location was convenient for you and not bothersome at all with the close proximity to the airport. It’s wonderful you were comfortable with the accommodations and well appointed room. Your acknowledgement of our fantastic staff is appreciated, thank you. We look forward to having you visit us again at the Hilton Garden Inn Phoenix Airport North.