We had the pleasure of hosting you, and I thank you for giving us that opportunity. Madeline is a rock star and I look forward to sharing your amazing comments with her. She joined our team after spending some time up north, and it is so cool to read about her personally connecting with you over the stunning Grand Canyon! We thank you for the great feedback. Come back and see us again for another great stay, and more adventures in Arizona (there are many more to see)!
Assistant General Manager
Thank you for the incredible review! There is nothing better than reading about experiences like yours on this platform. Cody, Caitlyn, and Cristian are rock stars, and we have shared your amazing comments with them. They take great pride in providing the most genuine levels of service to each person they come in contact with at the hotel. They love interacting with our guests and want to ensure each experience is personalized and heartfelt. The team members make this property different from any other hotel!
We look forward to welcoming you back on the next holiday stay!
Hi Elissa M,
WOW! Thank you for the amazing review and feedback about our team. We believe in providing a superior hotel product with an even higher level of service. It is our goal as a team to provide an experience for you as a guest to come to the Palomar Phoenix and leave feeling the same way as you. We look forward to welcoming you back on property to enjoy some great food, drinks, and a nice cozy and clean room!
Thank you for all of the great comments. The corner suites are an amazing room type because of the size and décor! I was pleased to read the majority of your visit was a pleasant one, however we very much appreciate the critical feedback. This allows us to continue improving our guest experience. Please come back and visit us again for another great stay!
Hi Carmine C,
Thank you for the 5-Star review. Your directions are very accurate and we are pleased you were able to navigate your way to us for a great experience. There is no better location to the arena than the Palomar Phoenix. We are a hop, skip, and a jump away from their front doors. Please come back and see us again for another great stay!
Thank you for the review. Secretly, I am wanting to get you back into the upgrade game as well. As one of your favorites, I hope we get a chance in the near future to welcome you back. We appreciate you staying so loyal to the Kimpton brand and Palomar Phoenix. All the best!