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附近酒店
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1 - 6 条点评,共 4,247 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

我们在这家酒店有一次不错的居住体验,这家酒店大厅的员工非常好,而且这里还有不错的日落海滩泳池。我们在这里为我儿子六岁的生日庆生,感觉很不错。泳池的美人鱼也非常的漂亮,这家酒店还会提供很好吃的食物。这里的员工热心又很友好。这家酒店会特地为小孩子提供更好的服务,让他们在酒店玩的更加的开心。下次还会再来这家酒店的。

与 fairmont.com 合作收集的点评
1  感谢 Paradise61009984988
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear Paradise61009984988,

As a Fairmont property, it is our mission to turn every moment into a celebration and we are thrilled to have provided an unforgettable summer experience for you and your family. From the engaging activities at our Trailblazers Kids Club to our relaxing pools, the fun never ends. Summer at the Princess is just one of our legacy events along with our Christmas at the Princess, and Easter Brunch and Bunnyland designed to help families unwind and reconnect. Thank you so much for choosing the Fairmont Scottsdale for your family getaway! We are counting down the days until we can welcome you all back again for another perfect stay in paradise.

Sincerely,
Katie Johnson
Digital Communications Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评 通过移动设备发表

我们在费尔蒙特玩得很开心。这酒店很漂亮,服务也很周到。每个人都很高兴和你交谈,乐于助人。食物的选择也很好。我建议乘公共汽车去托罗。食物非常好。我们的房间没有更新过,但还不错。床很舒服。我唯一主要的抱怨是走廊的瓷砖走在上面太吵了。我们被从车里下来进入大厅的人吵醒了好几次。是大块状瓷砖,容易产生噪音。仅供参考——去“老城区”需要25分钟的旅程。

感谢 Melanie S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Melanie S,

Thank you for the gracious review of our resort. We are truly pleased to hear you had a fantastic experience with us in Scottsdale and were able to fully enjoy our unparalleled restaurants and friendly colleagues. We greatly appreciate your feedback, and it is comments such as yours that continually allow us to improve our levels of service and hospitality. We can’t wait to serve you again soon, and look forward to welcoming you back for another wonderful stay in luxury at the Princess.

Sincerely,
Katie Johnson
Digital Communications Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月13日的点评

在斯科茨代尔旅行的时候我们住在这里。但是很遗憾,整个旅行过程中,前台员工真的都很没有礼貌。客户服务太差了,来这里简直是浪费钱。

与 fairmont.com 合作收集的点评
感谢 Flyer07112893423
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2019年4月17日已回复
Google 翻译

Dear Flyer07112893423,

We sincerely apologize for the lack of service you received during your recent visit. As a Fairmont resort and AAA Five Diamond rated luxury property, we are committed to providing our guests with exceptional service. The experience you encountered was not one our property is well known for.

We would greatly appreciate the opportunity to speak with you personally to learn more details about your visit and I ask that you contact me at Younes.atallah@fairmont.com.

Thank you again for your feedback and we hope to hear from you shortly.

Sincerely,
Younes Atallah
Hotel Manager

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2018年9月21日的点评 通过移动设备发表

这家旅馆很漂亮,服务超级好!!Ryan帮助我们协调去机场的交通工具,而且还给我们推荐了在这个地方一定要做的事情!我们一定会再来这儿的。

感谢 Mmm38902
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2018年10月1日已回复
Google 翻译

Dear Mmm38902,

Thank you for taking a moment to share a fantastic five-star review on our behalf. We are pleased to hear your vacation at the Princess was an extraordinary experience, and we will share your review with Ryan for his exemplary service. We look forward to pampering you with the luxury and comfort you deserve as returning guests to our resort.

Sincerely,
Katie Johnson
Digital Communications Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月30日的点评

在费尔蒙斯科茨代尔酒店,一切都经过精心策划和照顾。酒店的大小和品质令人印象深刻。和我互动的每一个人都有真诚的欢迎的笑容。我下次前往亚利桑那州斯科茨代尔时,会光临Fairmont princess酒店。

与 fairmont.com 合作收集的点评
1  感谢 Nedith C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2018年8月30日已回复
Google 翻译

Dear Nedith C,

We are humbled by your kind words for our sincere colleagues throughout the property. Nothing pleases us more than knowing that you were taken care of here at our 65-acre lush oasis. Your loyalty means the world to us, and we eagerly await your next stay at the Princess.

Sincerely,
Katie Johnson
Digital Communications Manager

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