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附近酒店
点评 (4,251)
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1 - 6 条点评,共 4,251 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

我们在这家酒店有一次不错的居住体验,这家酒店大厅的员工非常好,而且这里还有不错的日落海滩泳池。我们在这里为我儿子六岁的生日庆生,感觉很不错。泳池的美人鱼也非常的漂亮,这家酒店还会提供很好吃的食物。这里的员工热心又很友好。这家酒店会特地为小孩子提供更好的服务,让他们在酒店玩的更加的开心。下次还会再来这家酒店的。

与 fairmont.com 合作收集的点评
1  感谢 Paradise61009984988
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Paradise61009984988,

As a Fairmont property, it is our mission to turn every moment into a celebration and we are thrilled to have provided an unforgettable summer experience for you and your family. From the engaging activities at our Trailblazers Kids Club to our relaxing pools, the fun never ends. Summer at the Princess is just one of our legacy events along with our Christmas at the Princess, and Easter Brunch and Bunnyland designed to help families unwind and reconnect. Thank you so much for choosing the Fairmont Scottsdale for your family getaway! We are counting down the days until we can welcome you all back again for another perfect stay in paradise.

Sincerely,
Katie Johnson
Digital Communications Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月13日的点评

在斯科茨代尔旅行的时候我们住在这里。但是很遗憾,整个旅行过程中,前台员工真的都很没有礼貌。客户服务太差了,来这里简直是浪费钱。

与 fairmont.com 合作收集的点评
感谢 Flyer07112893423
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2019年4月17日已回复
Google 翻译

Dear Flyer07112893423,

We sincerely apologize for the lack of service you received during your recent visit. As a Fairmont resort and AAA Five Diamond rated luxury property, we are committed to providing our guests with exceptional service. The experience you encountered was not one our property is well known for.

We would greatly appreciate the opportunity to speak with you personally to learn more details about your visit and I ask that you contact me at Younes.atallah@fairmont.com.

Thank you again for your feedback and we hope to hear from you shortly.

Sincerely,
Younes Atallah
Hotel Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月15日的点评

关于这家酒店的热情好客,我说都说不完!从前台的Darva到服务生到高尔夫球车司机。我最近在费尔蒙特度过了24小时,得到了很好的招待。我迫不及待地想回来再住几天。庭院很美。

感谢 Sydney H
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2019年1月17日已回复
Google 翻译

Dear Sydney H,

Thank you so much for your recent review of your experience at the Princess! We are so lucky to have built such a fantastic team here on property, and I am so excited to share your comments with Darva and the many colleagues that impacted your stay. It is such a joy to know that our team's commitment to providing our valued guests with exceptional hospitality shines through throughout all levels of our resort.

We look forward to welcoming you back again soon for a more extended visit!

Sincerely,
Katie Johnson
Digital Communications Manager

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2018年9月21日的点评 通过移动设备发表

这家旅馆很漂亮,服务超级好!!Ryan帮助我们协调去机场的交通工具,而且还给我们推荐了在这个地方一定要做的事情!我们一定会再来这儿的。

感谢 Mmm38902
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2018年10月1日已回复
Google 翻译

Dear Mmm38902,

Thank you for taking a moment to share a fantastic five-star review on our behalf. We are pleased to hear your vacation at the Princess was an extraordinary experience, and we will share your review with Ryan for his exemplary service. We look forward to pampering you with the luxury and comfort you deserve as returning guests to our resort.

Sincerely,
Katie Johnson
Digital Communications Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月30日的点评

在费尔蒙斯科茨代尔酒店,一切都经过精心策划和照顾。酒店的大小和品质令人印象深刻。和我互动的每一个人都有真诚的欢迎的笑容。我下次前往亚利桑那州斯科茨代尔时,会光临Fairmont princess酒店。

与 fairmont.com 合作收集的点评
1  感谢 Nedith C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
FairmontScottsdl,费尔蒙斯科茨代尔酒店 的 Manager,回复了这篇点评2018年8月30日已回复
Google 翻译

Dear Nedith C,

We are humbled by your kind words for our sincere colleagues throughout the property. Nothing pleases us more than knowing that you were taken care of here at our 65-acre lush oasis. Your loyalty means the world to us, and we eagerly await your next stay at the Princess.

Sincerely,
Katie Johnson
Digital Communications Manager

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