房间干净舒适,然而床垫有点旧。结块了,晚上睡得不舒服。早餐很不错,因为很冷且下着雨,所以没人在甲板用餐,房间很挤,有3张桌子。
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房间干净舒适,然而床垫有点旧。结块了,晚上睡得不舒服。早餐很不错,因为很冷且下着雨,所以没人在甲板用餐,房间很挤,有3张桌子。
房间干净,游泳池相当大,有一个水疗中心,早餐也不错,有很多选择。客人还可以使用洗衣设施,并可以在独立的客房内使用提供的微波炉。
Thank you for taking the time to write a review. It is our goal to impress you and exceed your expectations with every visit and it is very rewarding to hear that we accomplished this goal for your stay. We can't be happier that your stay was so enjoyable and comfortable and cannot begin to tell you how much we appreciate your review, and can't wait to serve you again
我们住的房间非常糟糕!床单是旧的,还破了,床垫需要更换,小卧室里的电视是坏的,当我们试着查找原因时发现上面是厚厚的灰尘。在小卧室的软垫椅子上有一个小的取暖器,这会产生安全问题!我们要求和经理谈谈,但他们一直拖了好几天。不要来这里住,房间又脏又旧,而且对顾客的态度也不好!
I am very sorry to hear that you had experienced these issues upon arrival. However, we do not have space heaters in the rooms only wall units. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. Please accept our sincere apologies for the lapse in service and inconvenience that you encountered. I do hope you'll return and let us show you a far better experience.
Travelodge是一个典型的汽车旅馆。房间看起来拥挤,里面有2张床,我认为如果只有一个双人床会更好。我们不喜欢这里的枕头,他们非常厚,根本不会陷下去,所以我醒来的时候脖子疼。我问他们是否有任何其他类型的枕头,但被告知枕头都是一样的。淋浴门看上去不是很好但用起来非常好。旅馆就在老城区的中央,有很多吃饭的地方。免费早餐里有谷物片,燕麦片、酸奶、面包、华夫饼机等。这是一个不用花很多钱的完全可以接受的落脚点。
Thank you for your review. I do apologize for the pillows we will try getting more for a better option for our guest. Please accept our sincere apologies for the inconvenience that you encountered. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. Thank you so much for choosing to stay with us and I hope you'll return someday to see how we grow and evolve.
位置很棒,距离大峡谷国家公园一小时远的舒适的入住!我和家人都很开心!旁边是一个极好的餐厅,有很棒的食物!当来大峡谷时,一定还会住这里!
It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Thank you very much for your kind words and your incredibly gererous review. We can't be happier that your stay was so comfortable and we look forward to your next visit!
在去大峡谷之前,我和我的妻子住在这里。酒店外部需要翻新,但房间很漂亮。小浴室里只站着淋浴。没问题,我在家里也只用淋浴。与该地区的竞争对手相比,价格还不错。早餐不是很好。
Thank you for your feedback. It is an old building and we have spent the better part of the last three years trying to update the hotel for a more comfortable satay. I am sorry to hear you did not enjoy our free continental breakfast. We appreciate your feedback and we will work on improving these areas.
我们的确非常喜欢旅程住宿酒店,但是140美元/晚的价格似乎有点太贵了。房间很好,床很舒服。我喜欢有冰箱的房间。无线网络是免费的,很棒。我们住在106房间,当隔壁邻居冲厕所时,我们会在自己的房间里听到很大的噪音。不过我们关上浴室门,解决了这个问题。早餐有2种粥,一些糕点,吐司和水果,或者你可以制作华夫饼。如果酒店的价格能够更贴合我们的体验,那我会再来这里住宿的。
Thank you for your review on trip advisor. We do sincerely apologize for your inconvenience. We always strive for success here at Travelodge and are committed to continually improving. We will see what we can do about the bathroom noise so that in the future this does not happen. We are so happy that you enjoyed your stay at Travelodge Williams, AZ and look forward to your next visit.