客房很现代和干净。工作人员(从前台到家务到餐厅场地管理员)都非常有礼貌和乐于助人。有一个美丽的花园(配有小印度教寺庙)和一个游泳池。此外,有一个设备齐全的健身房。自助早餐是多种多样的,很丰富(很多蔬菜和亚洲菜肴)。当我来到尼泊尔,会一直呆在这里,从未失望过。
- 免费停车
- 游泳池
- 餐厅
- 客房服务
我到这里参加会议,酒店还不错,但没什么特别好的。早餐不错,但也就平均水平。我的感受是:工作人员大体都很有礼貌,但并不是很乐于助人。与许多加德满都酒店相比,这家酒店算比较昂贵的,但也不是最贵的。我始终不觉得住这里物有所值。
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we always strive to improve wherever possible and applicable. Please be assured that we will take your comments as encouragement for further improvements within the organization. Hoping to welcome you soon in the near future.
With warm regards !
我和妻子刚从尼泊尔回来,我们在这家旅馆住了七晚。我们的逗留非常棒。工作人员非常友好,乐于助人,服务和设施都很出色,食物也很好。肯定会推荐。
Dear Guest,
We thank you very much for choosing to stay at Hotel Himalaya.. It is indeed heartening to receive praise and acknowledgement of such a positive nature from you. It is truly rewarding when a guest recognizes our team efforts. Your comments will be definitely shared among our entire team members, which will encourage them to further strive towards achieving excellence. We sincerely look forward to welcoming you at our hotel again & again.
We are happy to learn that we were able to live up to you expectations
Pralhad R. Kunwar
Chief Operating Officer
这里是加德满都,所以没有太多选择,但是这家酒店真的很不值!无线网络不能用,食物很难吃,服务员很粗鲁,对客人一点都不尊敬。给客人喝的矿泉水,有的竟然开过的!完全不是期待中那样!
Dear Guest,
Thank you for your reviews. We deeply value your patronage and hope to have the opportunity to welcome you back in the future, so that we can provide even better experiences to you. We sincerely care for our customers as they are our valuable assets. Your feedback is indeed our motivation. Once again, thank you for staying with us.With best regards !
我抵达喜马拉雅酒店时已经十分疲惫了(乘坐飞机和火车长途跋涉,头天晚上又没怎么睡),第二天的行程还安排得满满的,于是我要求一个安静的房间。负责接待的女士非常友好,她帮我更换到4楼远离电梯的一个房间里,然后我才得以熟睡了8个小时。房间真是意外的惊喜,宽敞舒适,带有顶棚的阳台,站在阳台上可以一边喝我的早茶,一边俯瞰绿意盎然的美景。可以上网。早餐也很好(服务员可以为我同时提供煎蛋和热吐司,5分钟后再上咖啡,正是我喜欢的用餐顺序)。
Dear Guest,
Thank you very much for choosing Hotel Himalaya for your stay in Kathmandu and finding time to write the reviews. We are indeed very pleased to have received your positive remarks about our product and services. Our motto has always been to take care of our guest's needs and comforts.
We look forward to welcoming you at Hotel Himalaya, again and again.
Pralhad R. Kunwar
Chief Operating Officer
我在这家旅馆住了一段时间,随后前往尼泊尔旅游。这是一个非常好的酒店,有一个宽敞并且通风很好的大堂,餐厅很大,可以俯瞰花园和游泳池区。房间设备齐全,而且酒店地理位置优越,是方便游览加德满都的好住处。这里的小礼品店出售山羊绒和其他小礼品,还卖一些很可爱的小物品。
Dear Guest,
We thank you very much for choosing to stay at Hotel Himalaya. It is indeed heartening to receive genuine acknowledgement of our product and services.Your comments will be definitely shared among our entire team members, which will encourage them to further strive towards achieving excellence. We sincerely look forward to welcoming you at our hotel again & again.
With warm regards !
Pralhad R. Kunwar
因为要开一个会,我们在这家酒店住了两个晚上。酒店很干净,房间宽敞,餐厅和会议设施都很不错,工作人员会说英语,酒店入住手续办理也很快。他们有一个中央空调系统,我们不能调节房间的温度。温度设置为27度(我想他们这样做是为了省电)在这样热的天气里,房间更热了。经过第二天的几次投诉后,调节为26度。但还是很热。
Dear Guest,
Thank you very much for your constructive feedback. We have duly noted your appreciation & candid remarks at the same time. I am a little concerned to read that the Air-conditioning was not as per your requirement.. In the meanwhile, we have looked into the matter & taken corrective actions.. It is our endeavor to deliver the best as always. We look forward to another opportunity to make your stay as pleasant as possible.
With warm regards !
Pralhad R. Kunwar