我在这里呆了三晚，安排好了火山口的个人旅行，并且惊讶地发现还包括了一个马赛小村的旅游。我在火山口里看到非洲五霸中的四个。没看见很难遇到的猎豹。房间装潢得干净舒服，公共休息室和餐馆也很不错。娱乐场所也很不错。对一个独自旅行的人来说真不错，尤其是一个女性。非常不错。我唯一希望的事情却不同，是希望我房间离中心没那么远。对一个独自旅行的女性来说，从公共区域回房间真是一段不短的距离，我希望住得离中心更近。除了我所说的，所有的事情都不错，所有工作人员包括男性女性服务周到使我觉得在家中一样。
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这酒店的房间面向美丽的火山口，在阳台周围会有鹿子走动及食草。真的感觉置身大自然！酒店设备齐全整洁舒适，但比起其他简朴或小形的旅馆多点商业元素。晚餐是自助餐形式。亦可看到满天星星！
Dear Genkigo,
Greetings from Ngorongoro
Thank you for this wonderful review and for staying with us at the Serena in Ngorongoro. It was pleasure having you We are as well delighted to know that you had an excellent stay with us.
Looking forward to welcome you yet again at Ngorongoro Serena.
Kind regards,
Nickson Kanyika
我在这里住了2晚，酒店位于火山口的边缘，享有火山口的绝佳景色。房间干净整洁，满足了我的一切需求。餐厅很好，提供了美味的饭菜，而且有某种形式的、晚餐前的娱乐活动。所有工作人员都很友好和乐于助人，从酒店开车到火山口大约需要15分钟，所以非常方便。我肯定会再来的。
Dear Andrewschoeman
Greeting from Ngorongoro Serena Safari Lodge. In a very special way would like to thank you for taking time to share your experience. We are honored that you chose to stay with us. Our aim is to exceed our guests' expectations and we are happier to receive such high rating from you, which will continue motivating us to go an extra mile on our service delivery. Our staffs are our greatest assets and I'm certain that they will be very motivated by your positive feedback
We look forward to welcoming you back to Ngorongoro Serena Safari Lodge.
With Regards
Herman Mayunga
你抵达酒店后一眼就能看到优美的恩格罗火山口（NGORONGORO CRATER）景色。和酒店诸多顾客一样，这家酒店是我们坦桑尼亚游猎期间的停靠地，酒店介于帐篷营地之间，是备受欢迎的下榻地。和酒店其它房间一样，我们可以在房里看到壮观的火山口景色，房间带私人阳台，可以在阳台上一览美景。火山口壁日出美景是我经历过的最美妙的体验之一；很值得花钱入住这家酒店观看这一奇景。鉴于酒店的年限，房间稍有点旧，但房间维护的很好，打扫的很干净，所以没什么好担心的。提供淋浴热水，水压很强，这点真是让人开心；游猎时并不是每个地方都能保证热水供应的。酒吧是享用餐前酒的绝佳地方，酒吧有现场表演，提供各种各样的饮料，你若乐意，酒吧还有很多不受打扰的座位供你放松。晚餐都是自助式的，食物优质，但是要是晚餐食物选择再丰富些就好了。而且要是所有顾客不用同一时段一起挤着吃自助餐就好了，不过这是我个人喜欢问题。你若要去火山口，那这家酒店去火山口底很方便，你可以比其它游客早抵达，这样大门一开，你就可以早早进入里面参观。你若可以早点离开火山口，那强烈推荐你这么做；因为你若晚些离开，那路上挤满了游客。你若打算在恩格罗住几晚，那这家酒店是绝佳的住宿选择。单就这里的景色就值得你入住。
Dear Dylan
Warm greeting from tranquility environment of Ngorongoro Serena Safari Lodge, We are very much appreciating your precious time taken to share your great experience. We feel honored, that you have chosen to stay with us and believing that our lodge is one of the best preferred in Tanzania and on the rim of the Ngorongoro Crater. We always aiming to meet and exceed our guest’s expectations and that make us feel proud around the circuits and happier once we see your review and ratings as a great motivation to our entire team that enhancing our guest service delivery and guest experience throughout their stay.
We are certain that your valuable review is a motivation factor to all of us and we are looking forward to welcome you and your family members at Ngorongoro Serena so that they can feel , touch and experience the same ways you did and more.
With regards
Herman Mayunga
Assistant Lodge Manager
可爱、有趣的员工不余遗力地提供服务，让客人的入住体验美妙无比---酒店布置地很棒、餐品美味---给人予相当优质的体验，我们一行四人（都是成年人）旅行过许多地方，给这家旅馆评A+。
Dear Gertrude E
A warm Greeting from Ngorongoro Serena !
In a very special way, I would like to thank you for taking your precious time to share your experience during your Safari in Tanzania and your stay with us at Ngorongoro Serena. We truly value all your feedback and this give us more strength to even do better on our service delivery. We hope to see you and your family in the near future when you are planning a trip to Tanzania.
With regards
Herman Mayunga
Assistant Lodge Manager
这个小屋坐落在火山口的顶部边缘，俯视就像站在世界之巅！ 火山口给人感觉很神奇，这有很多野生动物，我们还曾有几次看到火山口的雾气从阳台上往上飘。 您可以从这家旅馆的许多地方欣赏美景，甚至在餐厅那也能欣赏到。 有一些楼梯，所以如果您有行动不便的问题，您可以在预订住宿时告知他们。 房间非常漂亮，干净，舒适。 食物很好，很丰富，餐厅很温馨。酒店 可是在非常冷的顶部，所以要为此做好准备，但是火山口的天气非常舒适。 我还会来这的。
Dear Valerie
Warm greeting from Ngorongoro Serena Safari Lodge and thank you for taking your moment to express your feeling and experience towards Ngorongoro Serena Safari lodge being of your favorites destination Lodge. The entire staff members who went out of their way making you feel happier and comfortable are truly motivated by this review.
We are glad to hear that the food, rooms and the entire property was of your favor.
Thank you, once more and welcome back to Ngorongoro Serena Safari Lodge.
with regards
Herman Mayunga
Assistant Lodge Manager
这是一个风景秀丽、位置优越的好地方。附近没有野生动物，但能看到火山口。友好的工作人员。食物很好。我们隔壁的家庭房间很宽敞。他们的洗衣服务做得很好。
Halo
Thank you for taking your time to share your experience during your holiday and your decision to stay with us at Ngorongoro Serena Safari Lodge, please note that we value your feedback and this give us more strength to do even better.
We hope to see you in future when you are planning a trip to Tanzania
Regards
Nickson Kanyika
