Dear Sir,
We are in receipt of your comments, relating to your stay at the Golden Tulip Sfax and thank you for the same. I am pleased that overall you found the service, staff and facilities to your satisfaction, in particular the hospitality and friendliness shown towards you. We value your feed-back, as your views are essential in evaluating our performance, and enable us to take corrective action where necessary.
We look forward to your visit and thank you once again for your support.
Best regards,