We are saddened by your comment , regret for we did not meet your expectations. We strive our best to be of best service and value for your money.
We apologize for the structural status of the property, we guarantee you we are doing renovations and upgrade soon. We are still hopping you would give us a second chance. Should you be available anytime soon please don't hesitate to contact us directly. We will be more than happy to serve you again.
We would like to extend our appreciation for coming back to stay with us. We have worked very hard to win back guests such as yourselves, and to reach out to new travelers. We feel that we have quality product for the business as well as the leisure traveler. Looking forward to having another opportunity to be of service to you in the future.
We sincerely apologize for your recent unsatisfactory experience at our property. We have called the attention of the concerned departments to resolve this matter immediately.
We always strive to provide the best service to our guests such as yourself and on this occasion, we did not exceeded your expectations.
We would like to invite you again to stay with us soon, you may contact us directly as we guarantee you the best service we can offer.
Looking forward hearing from you and welcoming you again to One Tagaytay Place Hotel Suites.
Thank you for the positive feedback and rating! Glad to hear that you had enjoyed your stay, as we make every important aspect of the customer experience to be at best. We'll share this to the team as their motivation to determine customer service goals.
Hope to see you again.
Hi Eva E,
We sincerely apologize for the unsatisfactory experience you had with your recent stay at our hotel. Your honest feedback is our way to evaluate our service and amenity offers towards continuous improvement. The management will carefully look into this for further assessment.
We hope to have you stay with us again and look forward to the opportunity to restore your confidence in One Tagaytay Place Hotel Suites hospitality.
Should you have any other concerns, please let us know.
Hi Marjorie R,
Thank you for the five-star rating! Such feedback from our valued guest serve as the best merit to our customer service ideals. We'll extend this to the team, especially, to our General Manager.
Hope to be of service to you again soon!