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显示较少对于长途旅行来说,这家酒店非常好。这里的一切都很好。房间里有保险库,所有的设施都是先进的技术。房间不太大,但很干净,床也很舒适。价格很合适。我很想回去,在那里待很长时间。谢谢!
Dear Ms. Jeany,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing your feedback in TripAdvisor. We are so glad to have read your honest and detailed comments about our properties. Thank you for highlighting and appreciating our Hotel's strengths. This is truly overwhelming for us to know. I am so excited to share your kind comments to our team so we may motivate them to work smart in order to maintain quality service at all times. Thank you very much for always choosing our planet. Please do not hesitate to contact us anytime if you need assistance. We are so glad to have welcomed you in our hotels and we can't wait to see you again soon!
Yours in service,
Gemma Escartin - Cunanan
这是个很赞的酒店,地段也特好,所有你需要的东西都有,商店、餐馆、夜生活酒吧和音乐,享受这些只需要走五分钟路程。而且隔壁就开着一家全新的购物中心。
Dear Mr. Geezer,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing this review, we are delighted that you enjoyed your Red Planet experience. I am happy that you labeled your review as a "Great value for money”. I am happy to know great comments about our great hotel in a fantastic location. We work really hard to provide quality service at all times. I will share your great comments with my team. We look forward to welcoming you back again soon!
Yours in service,
Gemma Escartin - Cunanan
非常干净的房间;快速和强大的无线信号;免费额外的枕头;友好的工作人员;安全可用的停车场。现在说说缺点:空间小;没有冰箱;没有内阁,但因为红色星球酒店价格是负担得起的,所以我就不在乎这些缺点了…艰难的抉择!!!
Dear Mr. Rod,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing your Red Planet experience. I am saddened to know that we did not meet your amenity and room size expectations. We respect that our guests have different preferences. However, I am happy that you labeled your review as a “Great Hotel, Affordable” one. We look forward to welcoming you back again soon.
Yours in service,
Gemma Escartin - Cunanan
我们在这里度过了美丽的时光,尤其是我女儿。她告诉我这是她最喜欢的酒店。现在这里是圣马力诺市中心,去商场也更容易了,更让人愉快了。我们在这里没有逗留过多时间。
Dear Mr. Alfalfa,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing this review, we are delighted that you enjoyed your stay with us and appreciate your kind compliments about your Red Planet experience.
I am happy to know great comments about our affordable and good location , we truly appreciate it. I will share your great comments with my team. Noted on your comment about chipping off paint and rectification is on going. We look forward to welcoming you back again soon!
Yours in service,
Gemma Escartin - Cunanan
和员工相处是很轻松的事。他们非常乐于助人,彬彬有礼。总的来说我们有一个的感觉很自由,特别是当我们提出提前入住的要求的时候。虽然酒店的电子邮件团队需要做的更好一些,他们应该更迅速地给予答复。
Dear Mr. Akaong,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing this review, we are delighted that you enjoyed your stay with us and appreciate your kind compliments about your Red Planet experience. I am happy to know great comments about our helpful staff, I am excited to share your comments with my team. Your comment about our email service is duly noted. Our staff normally responds immediately to avoid inconvenience. Clearly, you had a different experience. Let me share this feedback to my team for future improvements. Thank you and we look forward to welcoming you back again soon!
Yours in service,
Gemma Escartin - Cunanan
这里值得住,宾馆很安全…一住进来就感觉到很安全…免费的饮料应该是对客人的回访满意度调查,住的很好服务一如既往。
Dear Mr. Jun,
Greetings from Red Planet Hotel Cagayan de Oro City!
Thank you for sharing this review, we are delighted that you enjoyed your stay with us and appreciate your kind compliments about your Red Planet experience. I am happy to know that you had a great and safe stay with us. Your suggestion about the welcome drinks is well noted. Thanks for the suggestion. I am pleased to inform you that we could offer best rates for our returning guests. Please let me know if you need booking assistance, my email is gemma@redplanethotels.com I will share your great comments with my team. We look forward to welcoming you back again soon!
Yours in service,
Gemma Escartin - Cunanan