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附近酒店
点评 (179)
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1 - 6 条点评,共 179 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年6月28日的点评

房间不够干净,只是床单是新的,垃圾桶是空的。地板上还有干掉的棕色的液体,另外隔壁房间也有一摸一样的。第二天早上我打算洗澡的时候,我发现床底下居然有食物和起司,就黏在床单上。床很糟糕,太糟糕了,所以我14和12岁的孩子同意我们结束这趟旅程,我们住了一个晚上就离开了。

与 Extended Stay 合作收集的点评
感谢 LaShawna H
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
00esa,Extended Stay America - San Diego - Carlsbad Village by the Sea 的 General Manager,回复了这篇点评2017年6月29日已回复
Google 翻译

Please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that I am sorry. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you.

Sincerely,
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月27日的点评

早餐非常一般,酒店的位置倒是不错。房间看上去可以,但是冰箱和风道系统发出的声响让我整晚无法入睡,非常嘈杂。但是这里到达卡尔斯巴德和海滨都很便捷。员工友善,但只是一家比较简陋的酒店。

感谢 978dd
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
00esa,Extended Stay America - San Diego - Carlsbad Village by the Sea 的 General Manager,回复了这篇点评2017年4月28日已回复
Google 翻译

Thank you for evaluating your stay. Although you liked our convenient location and courteous associates, we are sorry for the maintenance issues you encountered and regret the inconvenience it caused. We will be sure to share your concerns with our engineering team to fix the problem immediately. Please give us another chance to provide you with a much better experience in the future.

Sincerely,
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月7日的点评

由于某种原因,我被放进了一间小的不健全房,房间里有一股难闻的气味。他们在锅里烧水时,从炉子里散发出的气味有毒。

感谢 Paul L
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
00esa,Extended Stay America - San Diego - Carlsbad Village by the Sea 的 General Manager,回复了这篇点评2017年4月8日已回复
Google 翻译

Paul, I am very concerned about your experience and am sorry that we did not meet your expectations. A clean, fresh suite is our top priority and I will work with my staff to ensure this was an isolated issue. We hope you will give us another chance to provide you with a stay you deserved the next time your travels bring you back our way.

Sincerely,
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年1月15日的点评 通过移动设备发表

加利福尼亚Carlsbad贯穿3城的半马在召唤我。我接受了召唤,选择了ESA。这是我第一次住这个连锁酒店。完全没有失望。这是个比较简洁的房间,有标准大小的冰箱,两个烤炉,以及微波炉。盘子,锅,煎锅,还有银器供你使用。前台的Jennifer和Nicole超级专业并且善良。这里离I-5很近,开车2分钟可达Carlsbad村庄及海滩。

感谢 MrAroundTheWorld
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
00esa,Extended Stay America - San Diego - Carlsbad Village by the Sea 的 General Manager,回复了这篇点评2017年1月16日已回复
Google 翻译

Thank you for being our guest and for taking the time to write a terrific review about your experience at Extended Stay America San Diego - Carlsbad Village by the Sea. We are thrilled to note that you loved your well-maintained room along with the amenities, our ideal location and the exceptional service from our Front Desk associates Jennifer and Nicole. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

Sincerely,
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2016年12月29日的点评

我发现这里真的很脏,我在床上发现了狗毛。地板的角落里也有。晚上的时候冰箱真的很吵,我不会再来了,不会把这里推荐给任何人。

感谢 freedom4youcoaching
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
00esa,Extended Stay America - San Diego - Carlsbad Village by the Sea 的 Manager,回复了这篇点评2016年12月30日已回复
Google 翻译

Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and I am disappointed that did not occur during your stay. Please accept my apologies and know that we take our commitment to clean rooms and suites very seriously and will be looking into the feedback you provided. I hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Thank you for your feedback.

Sincerely,
General Manager

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