Hello Kleb122,
Thank you for giving us feedback about our Crowne Plaza Concord/Walnut Creek.
We want to help our guest recharge and be inspired. I'm sorry to learn you had to cut short your stay because of hotel upkeep and amenities. I have sent you a private message so we can gather additional information regarding your experience. I hope to hear from you, so we can take corrective action.
We appreciate you staying with us.
Warm thoughts,
Deborah R.
Case Manager
IHGService