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附近酒店
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1 - 6 条点评,共 1,098 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评

早上的职员为我们提供了丰富的信息......应该更喜欢他。他听取了我们对我们过夜的抱怨......听取了我们的意见。也能够确保我们在回来的时候还能够有一楼的房间,这很重要,因为我丈夫对于爬楼梯和走路都有困难。

与这家酒店合作收集的点评
感谢 BETTY A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,LAX南方旅游小屋 的 Guest Relations Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear guest, Whilst we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.


Best Regards,
Customer Care Team
Travelodge LAX

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月22日的点评

这不是一次很好的体验。入住手续花了两小时。前台的Rchael是我在酒店接触过的最不友善的人。她不会听正在给温德姆打电话的人或者其他人说的话。这是我经历过的最差酒店入住体验。不推荐。

与这家酒店合作收集的点评
感谢 wendyrJ3224QV
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,LAX南方旅游小屋 的 Guest Relations Manager,回复了这篇点评2019年5月26日已回复
Google 翻译

Hello Wendy,

Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. We are sorry to hear that you had an extended check-in experience - we will look into the matter and see what we can do to improve moving forward. We will also make sure to provide feedback to our staff about providing better customer service. We hope you consider staying with us again soon.

Best Regards,
Customer Care Team
Travelodge LAX

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月16日的点评

这家旅馆是我住过的里面比较差的一个, 房间看起来老旧,可以通过刷油漆改善,家具已是非常陈旧过时的,造茶机坏了不可以用,尽管他们后来解决了这个问题,早餐很差和没有太多可供选择,我很抱歉的表示我不会再来这里住

感谢 geoffjlee
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

这家酒店唯一的优点就是这里的员工和早餐(典型的免费早餐),客房很脏,地毯灰尘遍布而且还有污点。洗衣房很脏,你根本不会想在那里洗衣服的。

感谢 William C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,LAX南方旅游小屋 的 Guest Relations Manager,回复了这篇点评2019年5月11日已回复
Google 翻译

HI William,

Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are glad that you liked your breakfast and that our staff was able to provide you with good service. We hope that you consider staying with us again soon.

Best Regards,
Customer Care Team
Travelodge LAX

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2019年4月15日的点评

酒店看起来非常老旧,但是房间和浴室尽管有点小,但是非常干净。早餐比较普通,但是足够吃的。前台员工乐于帮助,摆渡车很好!我很高兴、满意!

感谢 SandraT118
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,LAX南方旅游小屋 的 Guest Relations Manager,回复了这篇点评2019年4月16日已回复
Google 翻译

Dear Guest,

It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us. it's nice to hear that you found the room & bathroom clean - we hope you had a comfortable stay. Our staff also thanks you for the nice commendation you left about the service you were given. We will see what we can do about having some updates soon so we can provide even more value. We look forward to your next visit.

Best Regards,
Customer Care Team
Travelodge LAX

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2019年3月31日的点评

之所以选择这家酒店是因为他有机场到酒店的专用巴士。事实证明这并不罕见,但我预定的时候并不清楚。我通过Hotel.com订了两个房间,价格才170多美元。酒店老旧,但接待员友好而知识丰富。房间设施基础,但干净舒适。早餐非常基础,配有烤面包机和华夫饼机。

感谢 lawrencecsullivan
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
GuestXperienceTeam,LAX南方旅游小屋 的 Guest Relations Manager,回复了这篇点评2019年4月3日已回复
Google 翻译

Dear Guest,

Thanks for your review and we appreciate you giving prospective guests relevant information about our location and proximity to the airport. We are glad you liked the shuttle service and that you found good value for the money you spent. It's nice that you found the rooms clean and comfortable. Your feedback about breakfast is duly noted and we will consider adding some more options in the future. Thanks for choosing to stay with us and we look forward to your next visit.

Best Regards,
Customer Care Team
Travelodge LAX

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