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1 - 6 条点评,共 239 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月28日的点评 通过移动设备发表

给SpringHill酒店打4颗星,意味着作为一家万豪酒店它已经做的很好了,在万豪酒店的应用程序中预定服务很周到,它们给了我一个远离高速公路的房间,在我的房间里特意准备了两把牙刷。健身房是非常宽敞,有一切所需要的物品。虽然有点贵,但绝对值得再来一次。

感谢 46130ew
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley W,SpringHill Suites Fresno 的 Manager,回复了这篇点评2017年11月30日已回复
Google 翻译

Dear Evan W.
We would like to thank you for taking the time to review our property. The Springhill Suites Fresno takes pride in creating a memorable experience to our guests. We offer a complimentary full hot breakfast, free high speed wireless internet, guest laundry facilities, pool, spa, and a 24 hour fitness center. We are pleased to hear that you enjoyed the fitness center. Our fitness center is larger than other comparable hotels. Again we would like to thank you for your kind review as we work very hard to ensure that our guests have an enjoyable stay. We look forward to seeing you again the next time your travels bring you to Fresno.

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2017年10月16日的点评

设施格局很杂乱,在早餐区域一点都不方便。现有的食物种类很少。电视系统很老旧,但是房间还是支持模拟电视系统(analog system)。原本以为万豪管理的设施会好点。

感谢 manny02
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Martin J,SpringHill Suites Fresno 的 General Manager,回复了这篇点评2017年10月18日已回复
Google 翻译

Dear Manny02,
We want to thank you for taking the time to review our property. Our hotel has been designed to accommodate both the business and leisure traveler. We are an all suite property with rooms 20% larger than your normal hotel room. Our rooms come standard with a wet bar, microwave, refrigerator, and personal coffee maker. Though a lot of time and thought went into the layout we understand that it might not be for everyone. We also offer our guests a complimentary hot breakfast that is served buffet style every morning. The breakfast includes cold cereal, oatmeal, scrambled eggs, sausage/bacon, breads, muffins, yogurt, fresh fruit, juice, and milk. During the week we offer ham, cheese, hard boiled eggs, and additional fruit in addition to the aforementioned items. This is replaced by a waffle station on the weekends. Again we understand that everyone does have different taste. We hope you enjoyed the rest of your stay and had a chance to visit some of the national parks that are close by. We look forward to seeing you the next time your travels bring you to Fresno and wish you well.

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2017年5月9日的点评

很明显,在万豪酒店的底部,酒店很好,房间大小也很好,我唯一的抱怨是在客房以及办公桌上没有灯。所有的房间看起来都是一样的大小,在一个啥都没有的地方,只有一个游泳池,提供早餐,并且在门厅里有一些很好的自动售货机。还有免费停车,舒适的床铺和安静的社区。

感谢 PeterDorrian
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Martin J,SpringHill Suites Fresno 的 General Manager,回复了这篇点评2017年5月10日已回复
Google 翻译

Dear PeterDorrian,
Thank you for taking the time to review our property. Our property sits just off the highway 41 which makes it easy to travel to the 3 national parks (Yosemite, Kings Canyon, Sequoia) that are close by. We are also located just 1.5 miles from River Park shopping center which has multiple stores, restaurants, a movie theatre, and a new Dave and Busters. We see that you were only with us a short time but hope you have time to explore these areas during your next visit. We look forward to serving you again the next time your travels bring you to Fresno. Thank you again for your review and have a great day.

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2017年4月30日的点评 通过移动设备发表

价格很不错,有点点吵,如果有团队入住可以要求安排住不同的楼层。工作人员很友善,热情。浴室很干净,有足够的毛巾,高效的厨房,有你所需的一切。典型的自助早餐。

感谢 coachmd57
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley W,SpringHill Suites Fresno 的 Manager,回复了这篇点评2017年5月1日已回复
Google 翻译

Dear Coachmd57, Thank you for taking the time to review out property.
Here at the Springhill Suites we pride ourselves on making our guest experiences memorable. It is amazing to read that our staff was accommodating and friendly. Our hotel is located near the River Park shopping center where you can find 30 plus restaurants and plenty of shopping. I hope you took some time to explore what the area had to offer.
We hope to get another opportunity to serve you.

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2017年4月5日的点评

我们来走亲戚,在这里住了2晚,总体来说,酒店都满足了我们的期待。工作人员都非常友好,房间超级大,很干净,床很舒服。位置很方便,在镇里很好的一个区。当然也有一些不好的地方。因为酒店入住人数太多,早餐服务跟不上,无法很好地供应咖啡和食物。垃圾和桌面没有及时清理。空调很难调节,不是太热就是太冷。泳池很好,但是不够热,所以在一年中的这个时期没办法适用。

1  感谢 rondot98
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Martin J,SpringHill Suites Fresno 的 General Manager,回复了这篇点评2017年4月7日已回复
Google 翻译

Dear Rondot98
Thank you so much for taking the time to review our property. Our staff at the Springhill Suites Fresno works very hard to provide our guests with the very best customer service and I am pleased to hear that overall they delivered on their goal. I apologize about your breakfast experience and appreciate the feedback as it will allow us to address the situation to see how we can improve. Our location is located just off highway 41 which provides easy access to the 3 national parks--Yosemite, kings Canyon, and Sequoia. We are also located on the north end of town just a short distance to River Park shopping center and Park crossing. River Park contains multiple stores, restaurants, and a movie theatre. Park crossing has just added several restaurants and a Dave and Busters. We hope you had time to enjoy some of these locations as well during you recent visit. Again, thank you for your feedback and we hope we have the opportunity to serve you again the next time your travels bring you to Fresno, CA.

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2017年2月18日的点评

我们的房间在3楼朝向西侧,沿着毗邻酒店的街道。房间很轻松的最吵的酒店我们住的房间在过去的5到10年里,这间房间是我们住过的最吵的。 床有点太硬了。早餐的质量高于平均水平,服务也很好。 如果你打算住在这家酒店,记得要求在酒店另一端的一间房,否则,睡眠将是最困难的事。

感谢 RoadWarrior_BOS
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Martin J,SpringHill Suites Fresno 的 General Manager,回复了这篇点评2017年2月20日已回复
Google 翻译

Dear PJY,
Thank you for taking the time to review our property. We all work very hard to ensure that our guests receive the best guest service in the industry and from your review it sounds as if our staff delivered on our goal. Please except our sincere apology for the noise issue you experienced during your stay. We are always happy to find a room in a different location within the hotel when requested and available. We hope you will give us the opportunity to serve you again the next time your travels bring you to Fresno.

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